Repair Authorisation Consultant

Toyota Finance Australia (TFA) is the country's largest automotive financier.  Our past gives us credibility and knowledge. But it's what the future holds, and how we can make the world a better place, that excites us. It's not just about technology but what it can do for people.

In Australia there are two separate businesses: Toyota Motor Corporation Australia (TMCA) and Toyota Finance Australia (TFA).  While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management.

At TFA we're committed to empowering our customers to get into their new car and onto the road. 

We're also passionate about, and committed to, our people.  Our philosophy of Here To Move You represents our commitment to not only move our customers, but help our employees grow. 

Your success at TFA is important to us, and we pride ourselves on a work culture that supports and rewards people.

From partnering with you to support your career growth, to providing you with opportunities to learn, improve, feel engaged and appreciated, we celebrate our people and the difference they bring.

We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential.

We're working towards a future where we look out for each and our planet.  Where we enrich lives with the safest and most responsible ways of moving.  This is the kind of tomorrow we're imagining here at TFA.

Join us and help drive the future.

What you'll contribute toAs a Repair Authorisation Consultant, you will lead the management and administration of the national repairs and maintenance department, resulting in the generation of profit outcomes, whilst ensuring OH&S repair obligations are met for vehicles under management.

**Please note, this is a 12 month fixed term contract. We are open to applicants located in Melbourne or Sydney for this role.

How you'll make an impact**

• Provide effective service & repair cost control for light vehicle fleet, utilising trade-based skills in
• negotiation with vehicle repairers and tyre suppliers nationally.
• Ensure all fleet vehicles comply with relevant legal, roadworthy, OH&S and TFM requirements
• Complete an average 100 calls per day with corporate etiquette.
• Ensure all data keyed into the fleet management system is detailed and without error
• Manage vehicles awaiting quotes for repairs to minimise delays to ensure timely return into operation
• Provide fleet sales staff and customers with all relevant information and documentation as required
• Ensure all relevant customer authorisations and approvals are sought as required and recorded
• Respond to email correspondence promptly as required
• Process ad-hoc fleet invoices as required
• Collaborate with other team members to resolve customer & supplier disputes

Your attributes

• Qualified motor mechanic – essential
• Strong communication skills
• Ability to work autonomously, and comfortable making decisions
• Understanding of legislative requirements with relation to passenger and light vehicle management
• Diagnoses of passenger and light vehicle mechanical & electrical fault
• Ability to find solutions to vehicle mechanical or electrical failure

Life at Toyota & What we offer you

We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets.

Toyota Australia is well-recognised for offering:

• Flexible hours and workspaces
• Career Development
• Wellness facilities & Employee Assistance Program (private coaching available to you and your family)
• Paid volunteer days to support your community / Employee Community Grants Fund

Building a great place to work

You're welcome to find out more by visiting our careers page:

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements.

Toyota is an endorsed employer for all women.  Please review Work180 website for further information.

Come with us and help create the future.