Repair Authorisation Coordinator

2 weeks ago

Sydney, New South Wales, Australia Splend Full time $60,000 - $80,000 per year

About us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.

But we aren't just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the role

The Repair Authorisation Coordinator plays an important part in our set up. Ideal for someone who is a natural problem solver and collaborator. Based out of our Sydney CBD office, this role will involve working with multiple stakeholders both across the business and with our suppliers. This role demands a keen eye and great attention to detail as you will be approving costs in line with a budget, identifying issues and providing solutions in all areas.

Responsibilities
  • Taking phone calls and emails from suppliers, negotiating work to be done and approving costs for service repairs nationally in line with approved maintenance budgets.
  • Generating reports and working with relevant teams to ensure vehicles are serviced on time and maintained in accordance with manufacturers guidelines.
  • Minimise downtime of vehicles off the road.
  • Manage national warranty issues within the fleet.
  • Responsible for taking inbound calls, creating work orders and raising of purchase orders.
  • Working with fleet management team to identify trends/patterns to improve efficiencies and processes.
What you'll bring
  • Min 2 years experience in a similar role
  • A high proficiency in using maintenance management systems
  • Ability to identify and resolve problems
  • High attention to detail
  • Capacity to cultivate strong and collaborative working relationships with both internal and external stakeholders
  • Trade qualification as a motor mechanic (preferred but not essential)
  • Experience in service operations (preferred but not essential)
What we offer
  • Performance based bonus
  • Salary packaging with 15% employer contributions for Electric Vehicles
  • A day off on your birthday
  • Employee Assistance Program
  • Dedicated Learning & Development platform

Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.

At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

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