Business Systems Analyst

2 days ago

Melbourne, Victoria, Australia Slade Group Full time $80,000 - $120,000 per year

The Business Systems Analyst – EAM & Ticketing Systems is responsible for the ongoing management, optimisation, and support of enterprise asset management, telematics, and fare ticketing platforms.

This role ensures seamless operations across asset lifecycle management, inventory, work order automation, financial integrations, telematics data insights, and ticketing compliance.

Key Accountabilities

Enterprise Asset Management (EAM)

  • Manage day-to-day operations of EAM and telematics systems supporting asset maintenance, lifecycle tracking, inventory, and performance monitoring.
  • Ensure system reliability, data accuracy, and compliance with operational and safety standards.
  • Oversee system integrations with financial and operational platforms to ensure timely and accurate data flow.
  • Collaborate with operations, engineering, safety, and finance teams to optimise system usage and reporting.
  • Support automation of workflows and processes to improve efficiency.
  • Analyse telematics data to provide insights into utilisation, efficiency, behaviour, and compliance.
  • Provide system support, troubleshooting, and issue resolution for business users.

Ticketing Systems

  • Manage the day-to-day operation of fare ticketing systems across services.
  • Work with commercial teams to design, implement, and update fare products and ticketing rules.
  • Ensure compliance with relevant ticketing and regulatory requirements.
  • Monitor system performance and resolve operational issues impacting customer experience.
  • Collaborate with external vendors, authorities, and regulators as required.

Stakeholder Engagement The role operates in a fast-paced, dynamic environment. Success requires the ability to learn quickly, build strong relationships, and collaborate effectively across the organisation.

If this position is of interest, click APPLY today or contact Sam Makdesi on

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