Digital Capability Manager

3 hours ago

Brisbane, Queensland, Australia Entireti Limited Full time $80,000 - $120,000 per year
Role Purpose

The Digital Capability Manager is responsible for enhancing adviser productivity and elevating client experience by building digital capability across the network.

This role designs and delivers training programmes, champions the adoption of core systems and workflows, such as Xplan, LivePreso, myprosperity, Copilot, and other key platforms, and partners across the business to turn change into simple, repeatable ways of working.

Success is measured by focusing on what matters most—closing capability gaps quickly and continuously improving content, processes, and tooling.

Key Responsibilities
  • Design and deliver engaging training, webinars, and enablement resources
  • Lead adoption of digital tools and workflows, ensuring smooth rollout and user support
  • Maintain and update knowledge content, translating technical changes into clear guidance
  • Collaborate with internal teams to prioritize improvements and validate solutions
  • Track adoption metrics, gather feedback, and drive continuous improvement
  • Ensure all enablement aligns with policy, data, and brand standards
  • Foster best practice sharing and build a strong peer community
About You
  • Hands-on experience with adviser platforms and related technology (e.g., Xplan, LivePreso, myprosperity, Copilot, and other key tools).
  • Strong knowledge of relevant regulations (Corporations Act/ASIC)
  • Ability to simplify complex policies and processes
  • Experience in policy drafting, instructional design, and change management
  • Skilled in advice quality, analytics, and continuous improvement
  • Excellent communication and facilitation skills
  • Proficient with digital platforms, collaboration tools, and CRM workflows
  • Proven track record in delivering network-wide change within financial services
Ready to make an impact?

Apply now and join us in shaping the future of digital capability across our adviser network.

About Entireti

At Entireti, our team is dedicated to helping each other and our adviser network thrive.

We foster a supportive, innovative culture where everyone has the tools and opportunities to grow, collaborate, and help Australians reach their potential.

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