Customer Service Representative

7 days ago

Fyshwick, ACT, Australia Labourforce AUS Full time $72,800 per year

Customer Service Representative | Fyshwick| $35.15/hr

Full-Time | Monday – Friday | 7:00 AM – 3:36 PM

Our client, Australia's leading Auto Glass Supply company, is currently seeking an experienced and motivated Customer Service Representative to join their dynamic team based in Fyshwick.

This is a fantastic opportunity for individuals looking for stable, full-time work with the potential to become a permanent team member.

Position Overview

As a Customer Service Representative, you will play a key role in delivering exceptional service to customers, processing orders and returns, managing invoices, and supporting daily branch operations. You will be essential in maintaining strong customer relationships and ensuring a smooth order-to-delivery process.

Key Responsibilities

  • Respond promptly to customer enquiries and concerns
  • Process sales orders, returns, credits, and payments
  • Prepare and issue invoices; assist with banking
  • Coordinate deliveries and liaise with freight companies
  • Support warehouse operations and delivery scheduling
  • Manage inventory, stock transfers, and office supplies
  • Report breakages and assist with stocktakes
  • Perform regular inventory checks
  • Follow up on outstanding payments (as required)

To Be Successful, You Will Have:

  • Proven experience in customer service
  • Strong written and verbal communication skills
  • High attention to detail
  • Excellent time management and organisational abilities
  • Solid computer skills
  • Reliable transport (essential)

What's On Offer

  • Pay Rate: $35.15 per hour
  • Hours: Monday – Friday, 7:00 AM – 3:36 PM
  • Long-term opportunity with potential for permanent employment
  • Supportive team environment with a respected national company

Apply now to take the next step in your career with an industry leader in auto glass supply.

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