Customer Service Manager- TeamMoto Canberra

2 days ago

Fyshwick, ACT, Australia TeamMoto Motorcycles Full time $90,000 - $120,000 per year

Founded in 1989 we have grown from one dealership in QLD to become Australia's largest motorcycle and accessories retailer listed on the Australian Stock Exchange.  With over 50 stores in QLD, NSW, ACT and VIC we're able to provide you with endless career opportunities.

We are looking for a Customer Service Manager to lead and develop the department. We offer a competitive salary package, including bonuses and opportunities for professional growth within a supportive and thriving work environment.

We offer:

  • Attractive commission structure with bonus incentives
  • Extensive career progression – motorcycle sales, finance & insurance sales, workplace trainer, marketing and more
  • Industry leading training on products, sales and merchandising
  • Leading edge resources and systems.  Work with leading brands
  • Don't forget our great staff discount

The role:

  • Manage the day-to-day operations of the customer service department, ensuring efficient workflow and exceptional customer service
  • Oversee inventory management, including ordering, receiving, stocking, and organising parts and CSM stock
  • Utilise computer systems and software to accurately track and manage inventory, pricing, and customer information
  • Provide expert advice and guidance to customers regarding parts and accessories, helping them make informed purchasing decisions

To be successful in this role you will need:

  • Previous experience in a similar role within the motorcycle industry is highly preferred
  • Strong knowledge of motorcycle parts, accessories, and brands, as well as an understanding of market trends and customer preferences
  • Excellent organisational and time management skills, with the ability to prioritise tasks and manage multiple responsibilities
  • Exceptional customer service skills, with a friendly and approachable demeanor
  • Proficient in using computer systems and software for inventory management and customer relations.

Please apply via Seek.

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