Assistant Facilities Manager

2 weeks ago

Helensvale, Queensland, Australia Bruens Full time $40,000 - $50,000 per year

To provide high-quality customer service and operational support at The Surrounds Leisure Centre, ensuring a safe, clean, and engaging environment for members and guests.

Key Responsibilities

  • Deliver exceptional front-line customer service, including reception, enquiries, and membership administration.
  • Assist in daily facility operations including bookings, class setup, and resident events.
  • Maintain accurate records of memberships, payments, and community engagement.
  • Ensure compliance with workplace health and safety policies and report incidents as required.
  • Support the Manager in coordinating contractors, service providers, and maintenance schedules.
  • Promote the centre's programs and activities to enhance community participation.

Skills & Attributes

  • Strong customer service and communication skills.
  • Ability to manage administrative tasks with accuracy and attention to detail.
  • Proficient in Microsoft 365 and booking/payment systems.
  • Team-oriented with flexibility to work weekends.
  • Knowledge of WHS practices in a facility or community centre setting.

Qualifications & Experience

  • Previous experience in administration, customer service, or facility operations (community or leisure centre experience desirable).
  • Current First Aid and CPR certification (or willingness to obtain).
  • Working with Children Check (Blue Card) desirable.

Job Types: Part-time, Permanent, Fixed term

Contract length: 12 months

Pay: $40,000.00 – $50,000.00 per year

Expected hours: No less than 18 per week

Benefits:

  • Gym membership

Experience:

  • Clerical: 3 years (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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