Facilities Manager

15 hours ago

Helensvale, Queensland, Australia Scentre Group (Owner of Westfield destinations in Aus and NZ) Full time $80,000 - $120,000 per year

Your opportunity

We are inviting expressions of interest from experienced Facilities Managers and Assistant Facilities Managers to join our dynamic team across the Gold Coast and South Brisbane regions.

At the heart of our living destinations, our Facilities team plays a vital role in ensuring our centres operate safely, efficiently, and in full compliance. From infrastructure upkeep to strategic planning, this is a hands-on leadership role where your impact will be visible every single day.

As a Facilities Manager or Assistant Facilities Manager, you'll lead a small team, collaborate closely with contractors, and serve as the go-to expert for all things facilities. You'll also shape the future — developing long-term asset strategies, championing sustainability, and driving smarter, more efficient operations

Your role will include, but not be limited to:

  • Lead and implement facilities initiatives that align with our commitment to safety, sustainability, and operational excellence.
  • Deliver high-quality daily services that support our Centre teams and elevate the customer experience.
  • Coach and empower your team, fostering a culture of accountability, safety, and service excellence.
  • Build and maintain strong relationships with contractors and service partners to ensure consistent, high-standard delivery.
  • Respond to emergencies and incidents, ensuring timely escalation and accurate reporting in line with company protocols.
  • Oversee maintenance, repairs, and capital works, collaborating with stakeholders to deliver cost-effective solutions that support long-term performance.

As part of our asset team, you'll also take on Duty Management responsibilities on a rotating weekend roster — balanced with a day off in lieu

What setsyouapart

We're looking for passionate and experienced facilities professionals who thrive in customer-focused environments and bring a proactive, solutions-driven mindset.

You'll bring:

  • Proven experience in retail, property, hospitality, facilities, or building management
  • Trade qualifications or technical expertise in building services (HVAC/Electrical) — desirable but not essential
  • A strong customer service ethos and exceptional administrative skills
  • Demonstrated ability to supervise contractors and communicate effectively with stakeholders
  • Confidence using building management systems and business software
  • Flexibility to work across a 7-day operational environment

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that 'Everyone Belongs'. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage.

We offer a range of unique benefits designed to support your wellbeing, career development and lifestyle, including five days paid Life Leave on top of your four weeks annual leave (pro-rated for part-time), 18 weeks gender neutral paid parental leave for primary carers, with no qualifying period and super paid for the duration of the leave period and free parking at your local Westfield destination.

Discover more aboutworking with us.

Applications close:
28
th
September 2025

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