ServiceNow Consultant

11 hours ago

Sydney, New South Wales, Australia CareCone Group Full time $80,000 - $120,000 per year

Title:
ServiceNow platform (ITSM, ITOM, ATF)

Location: Sydney

Permanent Role.

Job Description:

Your Experience and Qualifications Must Have:

  • System administration experience in UNIX and Windows environments.
  • Strong understanding and experience with the ServiceNow platform (ITSM, ITOM, ATF).
  • Effective communication with technical management, individuals, and teams.
  • Proven experience leading the implementation, integration, and configuration of ServiceNow ITOM solutions.
  • Application development experience and ability to translate complex end-user requirements into system requirements/code.
  • Consulting on system credential requirements, troubleshooting permissions, and network connectivity.
  • Familiarity with industry-standard communication protocols (HTTP, TCP, SNMP, SOAP, REST).
  • Technical background in Operations, Infrastructure, Application Support, or Application Development.
  • Experience managing all phases of the application lifecycle (requirements, design, development, testing, deployment).
  • Strong interpersonal skills, customer-centric attitude, and ability to work with cultural diversity. Conduct code reviews and enforce best practices in JavaScript and ServiceNow development.
  • Nice to have: ITIL certification. ServiceNow System Administration Certification.
  • ServiceNow Certified Implementation Specialist – Discovery and Service Mapping.
  • Experience implementing CSDM. Experience implementing Event Management.
  • Knowledge of enterprise IT governance and management.
  • Experience developing reusable test automation suites (especially ServiceNow ATF scripts).
  • Demonstrated ability to influence and consult, providing options with pros, cons, and risks, and thought leadership to sponsors/stakeholders

Interested Candidates can share their CVs at ""

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