ServiceNow Consultants: Expression of Interest

ENABLING A SMARTER FUTURE

At xAmplify, we're not just another technology company - we are shaping Australia's future by driving intelligent automation and human-centred technology services to deliver real impact.

As Australia's leading Integrator of Artificial Intelligence and Automation services, we specialise in smart people, smart processes, and smart technology to enable businesses on their digital transformation journey.

Our mission is bold: to lead Australia's digital evolution by accelerating the safe and secure adoption of AI and Automation.

We don't pretend to do everything. Instead, we partner with the world's largest and most innovative technology companies, aggregating cutting-edge solutions to transform businesses, industries, and government services.

We are enablers. What's ours is yours, so check us out online at

OUR ROLES

xAmplify are working to change the way our clients think about their work and the ServiceNow platform. This means our ServiceNow team is growing rapidly, so we are on the search for our next team members

Whether you're a pro Solution Architect with a combination of broad enterprise ICT and ServiceNow technical skills, a masterful Senior Technical Consultant who loves showcasing your deep technical knowledge or you're just starting your ServiceNow journey as an Associate Consultant, then xAmplify could be the place for your next ServiceNow step

You'll join our diverse team, based across the east-coast of Australia, doing challenging work for interesting projects and diverse clients across both Federal Government, Defence, Private Sector, State Government and Enterprise. You'll represent xAmplify to our clients during requirements gathering and design phases, as well as helping to structure the delivery of the solution. Sure, there'll also be a lot of ServiceNow configuration, building, integrating and testing – but we like to work across different parts of the software development life cycle, meaning you'll have the opportunity to be involved in everything from early-stage demonstrations and proof-of-concepts, to hosting requirements workshops, helping work on solution designs and test planning, through to deployment and hyper care activities.

ENGAGEMENT TYPE

We're seeking individuals who are aligned to our ServiceNow journey and are keen to grow your career with us, so at this stage we are just seeking those open to full time permanent opportunities.

KEY ELIGIBILITY

xAmplify partners with a diverse client base, including Federal Government, Defence, Enterprise, State Government, and Private Sector. As a result, our candidates for these roles must be Australian Citizens with a baseline or higher clearance or the ability to obtain one. Unfortunately, those with PR (and other work right visa's), are not eligible to apply for the security clearances required for these roles.

YOUR SKILLS & EXPERIENCE

At xAmplify, we look for individuals who thrive in dynamic, fast-paced environments and bring a passion for technology, problem-solving, teamwork and collaboration. At interview we'll be going deep on your both your technical skills, consulting and client engagement activities and most importantly your fit within our team, therefore we're looking for you to showcase and highlight to us the following skills and experience.

It's hard to beat time on the tools, so to be considered for these roles, we are looking for candidates with the following ServiceNow administration and development experience:

• Associate Technical Consultant – 1-2 years' experience

• Technical Consultant – 2-5 years' experience

• Senior Technical Consultant – 5+ years' experience

• Lead Consultant/Solution Architect – 5+ years' experience

A ServiceNow System Administrator Certification (CSA) is mandatory for anyone in our ServiceNow team. In addition, applicants for our more senior roles should also hold certifications like CIS or CAD. Don't forgot to showcase your certifications and micro-learnings to us on your CV as we want to see your depth of experience across the platform

For our senior roles, you likely have solid experience in tech development, working with various languages and technologies such as: HTML, CSS, Angular, HTTP, REST and SOAP communication protocols, working with SSL or designing authentication setups SAML 2.0. We like working across the entire SDLC – so if you've got experience defining ServiceNow requirements, building solution design documentation, or running functional workshops in an agile way, it'd be great to know about it.

If you've got experience with practice/process frameworks such as ITIL, ISO standards, IT4IT, and the like – whilst not mandatory for the role, would be fantastic to have on board.

You'll also need a vast array of experience delivering a broad range of projects across a range of ServiceNow modules, so we're looking to see your diverse experience with different clients highlighted in your CV and also during our interview stages.

We're building a high-trust, high-expectation culture within our team – and that means you'll need excellent client and stakeholder engagement, brilliant verbal and written communication skills, a high level of organisation and time management with the ability to work proactively and autonomously in a deadline-driven environment.

LOCATION

We're flexible If you're in Canberra or Sydney you'll have the ability to connect with us in person (whilst also getting the balance to work from home and connect with some of our clients in person), but we are also open to candidates in locations across Australia who can work AEST business hours.

WHY WORK WITH US?

In 2024 and 2025, xAmplify was proudly recognised as a Great Place to Work, reflecting our dedication to fostering an exceptional workplace for our team.

When you join us, you'll find a workplace designed to:

• Provide you with flexible working options, including hybrid arrangements, because we recognise the importance of putting you and your family first

• Enable you to grow without limits, with access to dedicated ServiceNow training and certifications, inclusive of the esteemed CTA/CMA.

• As the fastest growing ServiceNow partner in the region, you could have the opportunity to attend premier local and global events such as ServiceNow World Forum, Knowledge and more

• Support your wellbeing through our health and wellness program and a 24/7 Employee Assistance Program.

• An annual 'YOUx' day, which is a paid day off designed to give you a whole day to focus on YOU

• Support your growing family via a paid parental leave program.

• Provide access to exclusive benefits, retail discounts, and rewards through our partnership with Employment Hero.

A Commitment to Diversity and Inclusion

At xAmplify, we are advocates for diversity and inclusion. We feel it fuels innovation. We welcome applications from all backgrounds, identities, and abilities.

Ready to be part of Australia's digital evolution?

Apply now or reach out at

The future isn't just coming—we're creating it.