Jewellery Administrator

6 days ago

Sydney, New South Wales, Australia Leonard Joel Full time $40,000 - $60,000 per year

Position: Jewellery Administrator

Reporting to: Head of Fine Jewels & Timepieces, Sydney

Role Type & Location: Part Time (4 days), Sydney

Founded in 1919, Leonard Joel is Australia's most dynamic auction house, offering specialist expertise and regular, curated auctions in Fine Art, Decorative Arts, Jewels & Watches, Asian Art, Modern Design, Prints & Photography, Luxury, as well as the long-running Salon Auction. This role reports to the Head of Fine Jewels & Timepieces, Sydney.

Purpose

· The primary objective of this role is to provide administrative support to the Fine Jewels & Timepieces Sydney Department

· Act as Auction Administrator for all Fine Jewels & Timepieces Sydney Auctions

· Deliver excellent customer service to Leonard Joel clients

· Streamline and complete administrative tasks to facilitate an effectively run department

Key Responsibilities: (included but are not limited to)

· Initiate and deliver customer service solutions that exceed client expectations

· Answer incoming calls, transferring and taking messages in a timely manner

· Maintain the appointment calendar

· Assist clients with general enquires

· Generate and email Pre-sale and Results of Sale Notices to vendors when needed

· Facilitating excellent Departmental, Accounts and Front of House communication

· Maintain data integrity

· Maintenance of the Sydney Jewellery email within established guidelines and response times

· Directing valuations online and in person to the appropriate specialist

· Consignment entry

· Facilitating post sale enquiries

· Postage for clients

· Maintenance of Invaluable for major auctions

· Excellent management of RTV processes between department and client

· Management of stock control as required

· Maintaining work area as a safe and tidy environment

· Assist and participate in Leonard Joel events as required

· Undertaking physical tasks as required of the position including bending, lifting and reaching

· Other duties as directed

Other Duties:

· Offsite auctions

· Be available for evening auctions and occasional weekend viewings

Key Relationships

· Head of Fine Jewels & Timepieces, Sydney

· Saleroom and Office Manager, Melbourne

· Office Manager, Sydney

· Bidders

· Vendors

· Head of Jewellery and Timepieces, Melbourne

· Jewellery Salon Manager, Melbourne

· Senior Jewellery Specialist, Melbourne

· Jewellery Administrator, Melbourne

Knowledge, Skills & Expertise

· Demonstrated literacy, numeracy, accuracy and attention to detail

· Demonstrated skills and experience in using computer technology with the ability to apply the relevant technology applications

· Proven ability to organise and prioritise workloads

To apply, please submit your CV to Head of Fine Jewels & Timepieces, Sydney

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