Customer Service
2 weeks ago
As a major supplier of timepieces to the Jewellery industry and a leader in the field of watch design and technology, Citizen Watches Australia see Customer Service as an investment in the future of our well known and well-respected brands.
The position of Customer Service/Receptionist is within the team responsible for ensuring customer queries are appropriately managed in a timely and professional manner within company guidelines and procedures.
Job Responsibilities include.
- Inbound customer enquiries from retailers and customers.
- Data entry into ERP and CRM program (on-the-job training provided).
- Customer Service and associated administration tasks.
Required Skills.
- A sound level of computer skills.
- Strong data entry skills with high attention to detail and accuracy.
- Excellent communication skills, both written and verbal.
- The ability to work autonomously as well and part of a team.
- A positive and friendly can-do attitude.
- Previous customer service experience (minimum 6-12 months preferred).
Full training will be provided to help you grow in your role.
To be successful in this role, you must have the legal right to work in Australia.
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