Manager, Tenancy and Property

At Sylvanvale Limited we pride ourselves on assisting individuals, from a range of diverse cultural backgrounds, to live and participate in their community as they choose.

About the role

Are you passionate about making a real difference in people's lives? Join Sylvanvale, an award-winning, not-for-profit disability service provider, where your leadership in tenancy and property management will help shape inclusive communities across Greater Sydney and the Blue Mountains. If you're ready to take charge of a dedicated team, build strong relationships, and ensure every property feels like home, your next career move starts here

Our established Tenancy and Property team is looking for a leader who is skilled in a broad range of tenancy and property management services, with proven success in fostering strategic relationships with community agencies, contractors and key stakeholders. Our ideal leader is someone who will further enhance our capabilities in the design and delivery of preventative maintenance requirements; responding to tenant's requests for responsive or emergency maintenance; and managing enquiry, onboarding, and ongoing tenancy arrangements.

Key responsibilities include but are not limited to:

• Management of the day-to-day operations of the Tenancy and Property division, and the leadership and development of up to three staff.
• Ensuring compliance of practice within organisational Policy and Procedure.
• Maintaining a contemporary understanding of relevant legislative compliance requirements.
• Managing ongoing compliance activities and subsequent reporting.
• Identification, management, and resolution of risks to safety, wellbeing, and operational sustainability.
• Retention and development of a preferred contractor network, to deliver planned, preventative, and responsive maintenance requirements for the business.
• Conducting competitive tenders and coordinating the execution of work order agreements, facilitating payment approval in line with budget.
• Managing complex internal and external stakeholder relationships, navigating successful enquiries, onboarding, and retention of residential tenants with an identified complex housing support need.
• Efficiently addressing opportunities for improvement or corrective actions.
• Contributing to the development and implementation of the organisational strategy to retain and grow market share, providing quality housing options that meet the needs of people with a disability.

About you

Your experience will have been in fast paced, detail orientated, asset management roles. You are efficient and professional in your approach and demonstrate strong leadership, interpersonal and negotiation skills.

Additional requirements for this role:

• Tertiary qualification in either project management, safety management, business, real estate, or asset management or demonstrated equivalent practical experience in such fields.
• Minimum of 5 years' experience in a fast paced, detail orientated role.
• Strong interpersonal, negotiation and people leadership skills.
• Proven experience in effectively understanding and managing compliance obligations.
• Experience coordinating tasks to meet regulatory compliance standards and manage risk.
• Budget management and reporting experience
• Proficiency with computer programs, including Microsoft Office.
• Ability to work autonomously as well as part of a team.

Knowledge or experience in the below is highly advantageous:

• Knowledge of or lived experience of disability.
• Complex stakeholder management.
• Contract management

Mandatory requirements for this role include, a current NSW Drivers License, a NDIS Worker Screening Check, a current WWCC check and full Australian Work Rights. An offer will be made subject to a police clearance.

Benefits of working with us

• 17.5% annual leave loading
• $15,900 of your annual salary tax free through generous not-for-profit salary packaging
• Access to package up to $2,650 for meal and entertainment expenses each FBT year
• Purchase 1 week of extra annual leave pa.
• Free confidential counselling services for you and your family
• Leave each day, knowing you have supported people with disability to live their best lives
• Belong to one of Australia's largest not-for-profit disability service providers

Apply

Please submit your updated resume and cover letter addressing your suitability for the role. We look forward to receiving your application.

Applications will be reviewed and shortlisted candidates may be interviewed prior to the closing date of the advert.