Customer Service Sales Consultant

6 days ago

Burwood, Victoria, Australia signwave hawthorn Full time $40,000 - $80,000 per year

About the role

We are a growing custom sign manufacturing business requiring an organised person with customer service and sales experience. You will be responsible for quoting, follow ups and responsive customer service.  Training in our sales process and systems provided.

Job Tasks and Responsibilities

Manage incoming sales enquiries, quoting & customer service

Liaise with sub contractors and suppliers

Follow up all quotes written

Be the initial contact with current as well as prospective customers working at the Signwave Hawthorn centre

Learn to prepare quotations, implement work orders and ensure timely delivery of finished orders.

Enjoy being involved in daily team meetings, execute business and marketing plans

Have excellent client service and problem solving skills and enjoy building relationship with clients by email, phone and in person

Build long-lasting relationships by turning prospects into long-term clients.

Ideal Qualifications for Signwave Customer Service Representative:

Customer service and sales experience preferred, minimum 2 years experience

Outgoing, responsive, eager to learn and has the ability to work independently or as part of the team

Great listening and organisational skills

Ability to work under pressure to output high volume, high-quality work

Skills and Experience

Customer service/sales experience

Strong organisational skills

Good communication skills

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