Manager, SAP HR and Payroll Support

Company description:

The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information about the Department of Education, please visit

Job description:

• Ongoing Full-Time
• Location: Eveleigh with access to flexible working arrangements available
• Salary: Clerk Grade 11/12 with base salary ranging from $149,739 to $173,174 per annum, plus employer's contribution to superannuation and annual leave loading

The NSW Department of Education's Information Technology Directorate (ITD) is transforming. We've streamlined our structure, strengthened our technical capability, and aligned every team to deliver real, lasting value for students, teachers and schools across New South Wales.

There are exciting opportunities within the Application Services area where you will build or support the department's applications to support day-to-day school and corporate operations, reduce administrative burden and enhance work and learning experiences.

The successful candidate is motivated to manage SAP systems, integrations and process improvements, and is comfortable stepping into operational detail when required.

About the role:

• Manage the end-to-end process of defining, testing, releasing as well as SAP system upgrades and enhancements
• Mitigate risks to interconnected systems and Information Technology (IT) infrastructure such as Success Factors
• Enable HR and Payroll system changes such that they are structured for effective implementation as per policies and standards
• Collaborate with stakeholders to align SAP releases and system changes with end-user requirements and service-level agreements
• Oversee incident, service request, problem, and change management for SAP HR and Payroll modules and perform SLA monitoring and ensure business-critical payroll cycles run smoothly
• Manage the preparation and delivery of accurate and concise reports for management and senior executive on SAP enhancements
• Oversee the development of comprehensive SAP documentation, including system roadmaps, change requests, technical guides, and issue-resolution records
• Meet audit requirements, ensuring compliance with relevant regulations for change management processes
• Provide evidence, reporting and samples to the team/s responsible for cyber security to enable the department to maintain compliance with system security.
• Manage a team of less than 11 staff

About you:

• Demonstrated leadership skills and the ability to manage a medium sized team
• Demonstrated experience in HR or Finance is desirable
• Exposure to SAP SuccessFactors, S/4HANA migration, and other integration project
• Extensive SAP system experience, including practical maintenance, issue resolution, and optimisation.
• Strong communication skills to manage stakeholders at all levels as well as non-technical colleagues
• Be confident driving change and system enhancements in a matrix organisation
• Good attention to detail

For further information please click on the role below to view the role description

• Manager SAP HR & Payroll

About the NSW Department of Education

At the NSW Department of Education, we educate and inspire lifelong learners - from early childhood, through schooling to vocational education and training.

We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We unlock excellence and unleash the potential of two-thirds of school children in NSW. We're proudly public and the largest education system in Australia. We nurture opportunities for every learner to develop the skills needed for their chosen career path, helping shape the industries of tomorrow.

We respect and value Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.

Essential requirements of the role

• Demonstrated SAP system experience including practical expertise in system maintenance, issue resolution, and optimisation
• Demonstrated stakeholder engagement and management skills
• Demonstrated understanding of and commitment to the value of public education.

Why Join Us?

• 35 hour working week
• Enjoy flexible working arrangements
• Flex leave entitlements, generous holidays and leave conditions
• Salary sacrificing, employer's contribution to superannuation and annual leave loading
• Fitness Passport
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

• Upload your Resume (max 5 pages) and Cover Letter (max 2 pages), demonstrating how your skills and experience align to the role.

Please refer to the Applicant's Guide to Applying to assist you with your application.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check. For more information, click here

As a condition of employment, successful candidates who have not previously worked for the department will be required to provide a current Working with Children Check (WWCC) Clearance number. This option would allow the WWCC to naturally expire without further communication needed with the employee. The employer obligations under the WWCC would apply for duration of the WWCC's validity (up to 5 years).

For role enquiries, please contact

For recruitment enquires, please contact

Closing date: 7 September 2025 at 11:59pm.

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.