Residential Care Case Management Coordinator

About the role

This is more than just a leadership role it's a chance to make a real difference in the lives of young people. As the Residential Case Management Coordinator, you'll be the steady hand guiding a passionate team through the ups and downs of residential care. You'll help shape safe, nurturing homes where young people can heal, grow, and thrive.

You'll be the go-to person for case planning, team support, and program oversight, working closely with staff, families, and community partners. Every day brings something new, whether it's mentoring a team member, solving a tricky placement challenge, or celebrating a young person's progress.

Key Selection Criteria:

To be successful in this role, you will have:

• Qualifications: Bachelor's degree in social work or equivalent, or extensive experience in a relevant field with a qualification in Youth Work, Welfare, or a related discipline.
• Experience: Demonstrated background in child protection, child welfare, or related practice.
• A knowledge of relevant Community Service Organisations, local and State Government (DHHS) and the ability to network with these services.
• Program Development: Proven ability to plan and implement change at the program level.
• Sector Knowledge: Strong understanding of community service organisations and government. bodies (e.g. DHHS), with the ability to build effective networks.
• Leadership: Demonstrated leadership and staff supervision skills.
• Organisational Skills: Strong time management and administrative capabilities.
• Communication: Excellent interpersonal and communication skills.
• Professional Knowledge: Solid theoretical foundation and understanding of voluntarism.
• Values Alignment: Commitment to the mission and values of MacKillop Family Services.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full listing please view Position Description.

For more information, please contact:

Gerard Cameron at

Our offer:

• Hourly Rate based on SCHADS Award Level 7 ($60.27-$62.79) dependent on qualification and experience.
• Salary packaging – we can help you to maximize your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
• Sanctuary Organisation - MacKillop's work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal
• Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.

You must have a:

• Valid and current Driver's Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person's ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.