Medical Reception/Administrator

7 days ago

Ballarat, Victoria, Australia The Proven Group Full time $43,000 - $65,000 per year
  • Be part of a trusted local oncology and hematology practice in Ballarat, working with a supportive team that values reliability, professionalism and a calm, collaborative working style.
  • Part-time hours (minimum 4 days per week).
  • Advance your administration career in a stable, supportive medical practice, where cooperation and teamwork are highly valued.

The Opportunity

We are seeking a dependable Medical Receptionist/Administrator to join our client in their busy Ballarat Central practice. You will support eleven doctors and a small team of reception/administration staff, helping to deliver outstanding care to patients across Ballarat, the Grampians and Wimmera.

The Best Bits

  • Rewarding Work – Build ongoing relationships with patients and families during a significant stage of their healthcare journey.
  • Supportive, Small Team – Work alongside colleagues who know each other well, with strong trust, teamwork, and open communication.
  • Variety & Learning – From billing and admissions paperwork to patient scheduling and correspondence, no two days are the same.
  • Flexibility – Part-time (minimum 4 days) with stable, permanent hours.
  • Long-Term Security – A practice with excellent staff retention and a reputation for professionalism and compassion.

A Typical Day

  • Mornings are spent on administrative tasks before patient consultations begin mid-morning.
  • Work as part of a front-desk team of 3–4, supporting up to eleven doctors.
  • Manage phone enquiries, schedule appointments using Genie, and provide warm, professional reception to patients.
  • Process billings, Medicare and health fund claims, hospital admission paperwork, and dictated correspondence (typing and light editing).
  • Travel approximately one day per month on a rotating roster to Ararat (own car and driver's licence required).

The Essentials

To be considered for this role, you will need:

  • Previous experience in administration, reception or customer service (medical experience highly regarded but not essential).
  • A patient-centred approach, with the ability to support people compassionately and professionally.
  • Strong computer skills, including Microsoft Office. Experience with Genie will be highly favoured.
  • Meticulous attention to detail and the ability to prioritize your workload effectively.
  • Excellent phone handling and communication skills.
  • Current driver's licence and reliable vehicle (for rostered travel to Ararat approximately once a month).
  • The right to live and work in Australia.

About You

Our ideal candidate will be:

  • Patient, dependable and proactive, with a positive, team-focused attitude.
  • Organised, accurate and calm under pressure in a busy environment.
  • Well-presented and professional in all interactions.
  • Willing to learn and open about strengths and areas for growth.

Apply Now

All applications must be lodged online by clicking on the 'apply now' button. Please include your resume and a brief cover letter.

For more information, contact Jemma at

This role requires that a person has the right to live and work in Australia.

Applications close 2 November

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees.

Please note: Our client, with the support of The Proven Group, reserves the right to commence interviews and close this role at their discretion. Early applications are encouraged.

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