Support & Scheduling Officer

selectability is seeking a highly organised and detail-oriented support and scheduling officer to join our dynamic team. In this role, you will play a crucial part in ensuring the smooth operation of our services by coordinating schedules and providing administrative support. Your ability to communicate effectively with staff, consumers, and stakeholders will be key to your success.

Key responsibilities include but are not limited to:

• assist in scheduling the STARS program, ensuring roster completion and monitoring progress
• update and maintain master and daily rosters to ensure accurate staffing levels
• provide training and ongoing support for Lifestyle Support Workers (LSWs) on using systems and applications
• accurately enter and update consumer information in software programs
• provide assistance to members of the public by addressing their inquiries and guiding them accordingly
• monitor and order office supplies to ensure adequate inventory levels
• coordinate and oversee scheduling for vehicle usage
• respond to incoming and outgoing mail, emails, and other forms of communication with professionalism and courtesy
• coordinate meeting room bookings, including preparing necessary materials
• prepare, format, and edit documents, reports, and presentations
• provide general administrative support as required

If you are a dedicated professional with a passion for making a difference, we invite you to apply for the support and scheduling officer position at selectability. Take the next step in your career and become a valued member of our team.

To be considered for this rewarding role you will have:

• strong organisational and time management skills, with the ability to prioritise tasks effectively
• excellent communication and interpersonal skills, with a person-centred approach
• proficiency in using scheduling software and other administrative tools
• attention to detail and a commitment to maintaining accurate records
• ability to work collaboratively within a team and adapt to changing priorities
• high level of professionalism and discretion when handling sensitive information

• proven experience in a rostering or administrative role, preferably within the community services sector
• a Child Safety & Personal History Screening check
• a Positive Notice Working with Children (blue card) (or the ability to obtain prior to commencing)
• a NDIS Worker Screening Clearance (or the ability or obtain prior to commencement)
• NDIS Worker Orientation Module "Quality, Safety & You" completion certificate (or the ability or obtain prior to commencement)
• a current minimum P1 "C" class Queensland drivers licence

The support and scheduling officer is a part-time position based in Mackay.

We offer a range of benefits including:

• hourly rate of $34.58-$ super
• up to $15,900 FBT salary packaging benefits
• 50% discounted training via our RTO
• flexible working arrangements
• career pathways and opportunities for development
• employee assistance program offering confidential counselling support for employees

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role.

If you would like more information, please contact selectability's HR office on or by email

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

If you would like to know more, please visit our website