Client Coordinator

1 week ago

Perth, Western Australia PlanCare Full time $45,000 - $60,000 per year

Who Are We?

We're PlanCare — a fresh, innovative healthcare platform revolutionising 'Healthcare at Home'. Recognised by the AFR as one of Australia's Top 10 Most Innovative Health Companies, we're on a mission to help older Aussies take control of their Home Care Package funding.

As we grow, we're looking for a full-time Co-Care Partner (Client Coordinator) to join our Perth team. No healthcare experience? No worries — we provide full training. We want great humans who care.

About the Role

You'll support clients from onboarding through to ongoing care, including budgeting, managing queries, and maintaining records. You'll collaborate with stakeholders like care managers and providers to ensure services align with clients' plans and government guidelines.

This role is office based, Monday-Friday 9am-5pm.

What You'll Need:

  • Strong admin and communication skills
  • A client-first mindset
  • Confidence using computers and solving problems
  • Experience working with stakeholders and other providers
  • Police check (or ability to obtain)
  • Australian working rights

Bonus if you have:

  • Experience with Home Care Packages or Aged Care
  • Case management background
  • Aged Care qualifications, particularly in nursing (EN or RN)
  • Knowledge of PRODA or My Aged Care portals
  • Professional competency in languages other than English - particularly Mandarin, Vietnamese, Turkish and/or Arabic

Why Join Us?

  • Full training & support
  • Inclusive, fun team culture
  • Career growth in a fast-growing company
  • Competitive salary

Apply Now

Even if you don't meet every checkbox — we care more about the right fit than the perfect resume.

We're an equal opportunity employer and encourage diverse applicants to apply.

For questions, email

Note: No agencies, please.

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