Medical Receptionist
3 days ago
Join our friendly, busy general practice located in the heart of Coolangatta.
We are looking for a reliable, friendly, and professional Casual Medical Receptionist to join our supportive team. This is a great opportunity to work in a modern, purpose-built medical centre with a positive workplace culture and experienced management support.
About the Role
You will be part of a dedicated reception team providing high-quality administrative and patient care support.
Duties include:
- Welcoming patients and managing appointments
- Answering phones and handling enquiries
- Billing and processing Medicare claims
- Basic computer literacy is required for billing and Medicare claims processing
- Supporting doctors and allied health practitioners
- General administrative and front desk tasks
Candidates must be available for a minimum of 2-3 days per week for this casual position.
About You
We're seeking someone who:
- Has a positive attitude and enjoys learning in a fast-paced environment
- Is reliable, professional, and committed to excellent patient service
- Willing to learn, follow procedures, and seek clarification when unsure
- Can multitask effectively and manage competing priorities
- Is flexible and available to assist with team coverage when needed
Previous medical reception or customer service experience is desirable but not essential for the right candidate who shows initiative and a willingness to learn.
Applicants must be able to provide two referees — one from their current employer and one from their previous employer (if applicable). Only candidates who meet these criteria will be contacted.
Candidates with any acceptable work rights are welcome to apply for this position.
What We Offer
- Support from an experienced team
- A friendly, team-focused environment
- Modern, purpose-built facilities with the latest systems
- Opportunity to progress to part-time after probation
How to Apply
Please include:
- A brief cover letter explaining why you are suited to this role
- Contact details for two professional referees (recent managers or supervisors)
Only shortlisted applicants who meet the above criteria will be contacted for an interview.
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