Medical receptionist

4 days ago

Miami Queensland, Australia Miami Family Medical Centre Full time $45,000 - $60,000 per year

About the role

We are seeking a dedicated and customer-focused Medical Receptionist to join our dynamic team at the Miami Family Medical Centre. This part-time position will be based in our medical practice in Miami, Queensland. As the first point of contact for our patients, you will play a vital role in ensuring a positive experience and efficient clinic operations.

What you'll be doing

  • Warmly greeting and checking in patients upon arrival
  • Scheduling appointments and managing the clinic's appointment calendar
  • Handling patient inquiries and providing exceptional customer service
  • Maintaining accurate patient records and updating medical charts
  • Assisting with billing, insurance claims and other administrative tasks
  • Providing general support to the clinical team as required

What we're looking for

  • Previous experience as a medical receptionist or in a customer service role within the healthcare industry
  • Minimum of 2+ years experience in a medical receptionist or healthcare customer service role
  • Strong communication and interpersonal skills to engage effectively with patients, clinicians and colleagues
  • Excellent organisational abilities and attention to detail
  • Proficiency in using medical practice management software and computer systems
  • Experience using Best Practice medical practice management software
  • Compassionate and empathetic approach to patient care
  • Ability to multitask and maintain composure in a fast-paced environment

What we offer

At Miami Family Medical Centre, we are committed to providing a supportive and rewarding work environment for our team. This part-time role offers competitive remuneration, opportunities for professional development, and a flexible work schedule to help you maintain a healthy work-life balance. We also provide access to comprehensive employee wellness programs and discounted medical services for you and your family.

About us

Miami Family Medical Centre is a well-established and trusted healthcare provider serving the local community in Miami, Queensland. Our mission is to deliver exceptional, compassionate care to our patients and promote overall community wellbeing. As a growing practice, we are committed to investing in our team and providing the best possible work environment.

If you are passionate about healthcare and driven to contribute to our patient-centric approach, we encourage you to apply for this exciting Medical Receptionist opportunity. Click apply now to submit your application.

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