Medical Receptionist

2 days ago

Gladstone Queensland, Australia gladstone central medical centre Full time $45,000 - $60,000 per year

Are you a friendly, organised, and professional individual who thrives in a fast-paced environment? Gladstone Central Medical Centre – a busy General Practice and Skin Cancer Clinic in Central Gladstone – is looking for a dedicated Medical Receptionist to join our team on a full-time basis for cover of maternity leave with possibility of extension.

About the Role

As the first point of contact for our patients, you will be central to delivering exceptional customer service and ensuring smooth day-to-day operations. Your duties will include:

  • Welcoming and assisting patients with warmth and professionalism
  • Managing new patient registrations and coordinating files
  • Answering calls and booking appointments, including triage
  • Invoicing and processing Medicare and private billing
  • Maintaining accurate patient records with confidentiality
  • Supporting doctors and nurses with various administrative tasks
  • Handling emails and general office responsibilities

This is a dynamic, high-paced clinic with multiple doctors and varying schedules—ideal for someone who enjoys variety and challenge.

About You

To be successful in this role, you will need to bring:

Strong communication and interpersonal skills/A friendly, professional, and compassionate manner

Excellent organisational and multitasking abilities

Confidence working in a busy team environment/ability to think on your feet and manage competing priorities

Computer literacy/IT knowledge

Previous experience in general practice or medical reception software Medical Director desired

What We Offer

A positive, supportive, and team-oriented workplace

On-the-job training and ongoing support

Flexible working hours between Monday and Saturday

Competitive pay based on experience

An opportunity to make a real difference in patient care

Immediate start available


Apply Now

If you're passionate about people and ready for a rewarding role in healthcare, we'd love to hear from you

Send your resume and cover letter to

Or drop it off in person at Gladstone Central Medical Centre

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