Receptionist

2 weeks ago

Sydney, New South Wales, Australia Fords Discount Pharmacy Full time $60,000 - $80,000 per year

About Us

Odyssee Aesthetics is one of Australia's leading destinations for cosmetic medicine and surgery, offering the most comprehensive range of treatments including injectables, skin rejuvenation, advanced lasers, and plastic surgery. Our team of highly skilled doctors, nurses, and dermal therapists are dedicated to delivering premium patient care and exceptional outcomes.

The Role

We are seeking a polished and professional Cosmetic Receptionist to be the first point of contact for our patients. You will play a vital role in shaping the patient journey by ensuring every interaction reflects our commitment to excellence in service and care. This position requires strong organisational skills, a warm and welcoming demeanour, and the ability to thrive in a fast-paced, client-focused environment.

Key Responsibilities

  • Greet and welcome patients, ensuring a premium first impression
  • Manage bookings, cancellations, and daily schedules
  • Handle phone, email, and in-person enquiries promptly and professionally
  • Support doctors, nurses, and therapists with front-desk coordination
  • Process payments and manage daily reconciliations
  • Maintain a tidy and professional reception area
  • Assist with patient communications, confirmations, and follow-ups
  • Uphold strict confidentiality and compliance standards

Key Attributes

  • Previous experience in reception, customer service, or the cosmetic/medical industry preferred
  • Professional, well-presented, and client-focused
  • Excellent communication and interpersonal skills
  • Strong organisational skills with attention to detail
  • Ability to multitask in a busy clinical environment
  • Proficiency in booking systems, CRM, or practice management software (Zenoti experience advantageous)

Perks & Benefits

  • Staff discounts on treatments and products
  • Opportunities for career progression in the cosmetic industry
  • Be part of a supportive, professional, and high-performing team

Hours: Casual role (must be available Saturdays)

Location: Hunters Hill, NSW

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