Administration Support Officer

About the role

We currently have an exciting opportunity for an experienced Administration Support Officer to join the team at Mater Private Hospital Springfield. This role is being offered on a permanent part time, 24 hours per week basis.

Mater Private Hospital Springfield is a state of the art 80-bed hospital which provides a range of medical and surgical services comprising a combination of overnight and day medical/surgical beds, and a day oncology unit within a dedicated cancer care centre.

This role will be based in the Inpatient Administration area. Shifts can be rostered across 7 days ranging from

Salary range: $ $36.44 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits

What you'll be doing

Joining a values based and friendly team dedicated to providing exceptional customer service to both internal and external stakeholders within a busy and dynamic environment, your duties will include (but not limited to):

• Providing a professional administration service for patients, family, staff and VMOs
• Using hospital information systems to record patient information, ensuring high levels of accuracy and discretion
• Assisting with patient and VMO general queries
• General administrative tasks as required

About you

As the successful candidate for this role, you will have:

• Well-developed customer service and communication skills
• Previous administration experience within a hospital/healthcare environment (essential)
• Experience using medical terminology (desirable)
• Great teamwork skills and contribute to building a strong, unified, interprofessional team at Mater Springfield
• Be keen to suggest new and better ways of doing things and take a positive and adaptive approach to change
• Advanced computer skills and the ability to learn hospital database programs
• High level of proficiency in Microsoft Office Programs
• High commitment to attention to detail and accuracy
• Experience using iPM (desirable)

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education, fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Wednesday 11th June 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.