Front Office Guest Service Agent

1 week ago

Riverland Murray Mallee, Australia Bridgeport Hotel Full time $104,000 - $130,878 per year

BRIDGEPORT HOTEL

Front Office Guest Service Agents

We are currently seeking a self-motivated Guest Service Agent to join our busy award winning team at the BRIDGEPORT HOTEL. The hotel boasts 100 accommodation rooms, restaurant and bars and has won the AHA Award for Best Overall Hotel - Regional. We are looking for a dynamic and career driven individual to join our professional front office team.

As a Guest Service Agent, you are the face of the hotel and the first point of call for our guests. We are looking for a customer focused problem solver who enjoys working with people.

The key responsibilities will include:

  • Providing a high standard of customer service to all guests, at all times
  • Completing front office procedures with a consistently high level of accuracy and attention to detail
  • Guest check-in and check-out processes and procedures
  • Handling  and processing all payments for accommodation and functions
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns
  • Coordinate with the Housekeeping team to track readiness of rooms for check-in
  • Be an ambassador for the local area when liaising with guests
  • Accuracy in daily reporting
  • Regular communication with the Rooms Division Manager

The ideal candidate will have:

  • A can-do, responsible, and flexible approach to working with a strong work ethic
  • Prior experience in the front office function in a similar environment
  • Exceptional customer service skills
  • Experience using the RMS property management system would be advantageous
  • Proven ability to be proactive with strong organisational and time management skills
  • Well-developed problem solving and analytical skills, excellent communication skills
  • A passion for exceeding guest expectations and providing a high standard of guest service
  • Strong written and verbal communication skills
  • Exceptional personal presentation and grooming
  • A strong appreciation and compliance of workplace safety.

The role is a casual position working up to 5 days per week, over a 7 day roster; including week days, weekends and public holidays. The opportunity for full or part time employment may be available for the right candidates across multiple departments. To apply, please email your application, current references, and a covering letter that clearly demonstrates your suitability for the position to:

Michael Hartley

Rooms Division Manager

*Confidential enquiries and requests for further specific information about the role are welcome via email to 

*Only applicants with current rights to work in Australia will be eligible to apply for this role.

*We appreciate the time you have taken to apply and the effort that goes into an application. Only those successful in gaining an interview will be contacted directly.

  • Office Assistant

    5 days ago

    Riverland & Murray Mallee, Australia BIG4 Murray Bridge Riverfront Full time $40,000 - $60,000 per year

    Join Our Front Office Team at BIG4 Murray BridgeAre you a friendly, organised, and welcoming person with a passion for customer service? BIG4 Murray Bridge, a premier holiday destination on the beautiful banks of the Murray River, is looking for a dedicated Office Assistant to be the face of our park.This position is perfect for someone seeking extra hours...

  • Business Support Officer

    7 days ago

    Riverland & Murray Mallee, Australia SA Health - Riverland Mallee Coorong Local Health Network Full time $43,000 - $73,000 per year

    Riverland Mallee Coorong Local Health Network, BerriASO2 | Casual (up to 21 September 2026)Salary: $ $32.28 per hour + 25% casual loadingEligibility: Open to EveryoneJoin Our Team as a Business Support Officer – Deliver High-Quality Administrative ServicesAre you looking for an opportunity to provide vital support in a dynamic healthcare environment? Join...

  • Client Services

    1 week ago

    Riverland & Murray Mallee, Australia RIVERLAND TANK AND DRAIN CLEANERS Full time $45,000 - $60,000 per year

    Key ResponsibilitiesSchedule and coordinate daily work for 6+ field operatorsManage client enquiries and maintain accurate job recordsTrack portable toilet hires, pickups, and service durationsSupport end-of-month reporting (e.g., job volumes, waste totals)Maintain client database (CRM) and property recordsAssist with compliance and documentation (e.g.,...

  • Medical Records Officer

    1 week ago

    Riverland & Murray Mallee, Australia SA Health - Riverland Mallee Coorong Local Health Network Full time $58,709 - $63,254 per year

    Riverland Mallee Coorong Local Health Network, BerriASO2 | Full Time Contract | OngoingSalary:$58,709 - $63,154 p.aEligibility: Open to EveryoneJoin Our Team as a Medical Records Officer – Support Quality, Confidential CareAre you highly organised and committed to delivering excellent customer service? This role provides the opportunity to contribute to...

  • Technical Officer

    1 week ago

    Riverland & Murray Mallee, Australia SA Health - Statewide Clinical Support Services Full time $48,788 - $70,032 per year

    Central Adelaide Local Health NetworkStatewide – SA -TG01 $48,788 to $70,032 (+ Salary Sacrifice and Superannuation Benefits)Location SA - Regional, Berri - SA PathologyFull Time - Contracted Role - 21 Jul 2025 to 13 Nov 2026.About the roleBe part of a dynamic regional healthcare team as a Technical Officer with SA Pathology, supporting vital diagnostic...

  • Hungry Jacks Renmark

    1 week ago

    Riverland & Murray Mallee, Australia On The Run Full time $104,000 - $130,878 per year

    Crew MemberWe are on the lookout for enthusiastic people who want to engage in awesome teamwork and are ready, willing, and able to learn new skills.About the roleWorking closely with the shift manager and as part of the crew team this role plays an integral part in the day to day running of the restaurant. At the forefront of the customer experience, this...

  • Works Officer

    1 week ago

    Riverland & Murray Mallee, Australia Zoos South Australia Full time $55,000 - $65,000 per year

    Zoos SA is a not-for-profit conservation charity that exists to save species from extinction and connect people with nature. As one of the largest open range zoos in the world, spanning more than 1,500 hectares of fauna and flora, we're excited to be expanding Monarto Safari Park, the largest safari park that will exist outside of Africa and a rare and...

  • Maintenance Engineer/Maintenance Technical Officer

    1 week ago

    Riverland & Murray Mallee, Australia Department for Infrastructure and Transport Full time $80,000 - $120,000 per year

    Job reference: 695589Location: Murray BridgeJob status: Temporary appointment up to 12 monthsEligibility: Open to EveryonePO2 $88,255 to $97,667 pa + superannuationTGO4 $91,260 to $95,413 pa + superannuationAt the Department for Infrastructure and Transport, we are connecting South Australia to keep our State moving. We are responsible for delivering a...

  • Security/orderly - Casual

    1 week ago

    Murray Mallee, Australia SA Health Full time

    **Job no**: 889945 **Work type**: Casual **Location**: Murray and Mallee **Categories**: Community and Social Services, Child, Aged and Disability Care, Support Services, Customer service, Call centre, Maintenance and Facilities, Trades, maintenance and services - **Riverland Mallee Coorong Local Health Network, Berri**: - **Salary $29.70 to $30.01 per hour...

  • Security/orderly - Casual

    1 week ago

    Murray Mallee, Australia SA Health Full time

    **Job no**: 890490 **Work type**: Casual **Location**: Murray and Mallee **Categories**: Community and Social Services, Child, Aged and Disability Care, Support Services, Customer service, Call centre, Maintenance and Facilities, Trades, maintenance and services - **Riverland Mallee Coorong Local Health Network, Murray Bridge**: - **Salary $29.70 to $30.01...