Office Assistant

5 days ago

Riverland Murray Mallee, Australia BIG4 Murray Bridge Riverfront Full time $40,000 - $60,000 per year

Join Our Front Office Team at BIG4 Murray Bridge

Are you a friendly, organised, and welcoming person with a passion for customer service? BIG4 Murray Bridge, a premier holiday destination on the beautiful banks of the Murray River, is looking for a dedicated Office Assistant to be the face of our park.

This position is perfect for someone seeking extra hours in a dynamic and supportive environment. If you excel at making people feel welcome and enjoy a bustling, positive atmosphere, we would love to meet you

About the Role

As our Office Assistant, you will be the first and last point of contact for our guests, playing a crucial role in shaping their holiday experience. Your primary focus will be on providing exceptional front-of-house service, managing reservations, and ensuring the smooth day-to-day running of our reception.

This is a flexible, casual position where availability across weekdays and weekends is essential.

Your Responsibilities Will Include:

  • Greeting all guests with a warm, genuine welcome upon arrival.
  • Managing bookings, check-ins, and check-outs efficiently using our reservation system.
  • Answering phone calls and responding to email enquiries in a professional and timely manner.
  • Providing guests with helpful information about our park facilities and local attractions.
  • Processing payments and performing general administrative tasks.
  • Maintaining a tidy and welcoming reception area.

What We're Looking For:

  • Previous experience in a reception, customer service, or administration role is highly preferred.
  • A genuine passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills with a confident and friendly phone manner.
  • Strong organisational skills and the ability to multitask in a busy environment.
  • Familiarity with RMS reservation systems is an advantage, though training will be provided for the right candidate.
  • The flexibility and reliability to work a roster that includes weekends and public holidays.

What We Offer:

  • A fantastic, supportive, and close-knit team environment.
  • Flexible hours that can fit around your lifestyle – perfect for someone seeking extra work.
  • The opportunity to be the welcoming heart of our beautiful, scenic holiday park.
  • A varied and engaging role where you get to meet people from all over.

Ready to Apply?

If you have a positive attitude and a passion for creating happy holidaymakers, we encourage you to apply.

Please click "Apply Now" and submit your resume along with a brief cover letter telling us why you would be a perfect fit for our front office team at BIG4 Murray Bridge.

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