IT Business Analyst

About the Business:

Packware is a family-owned business and one of the leading wholesale suppliers of disposable products in Melbourne. At Packware, we proudly serve a wide range of industries, including cafes, restaurants, function centres, caterers, and aged care centres. Based in Melbourne, Packware supplies a full range of disposable food packaging and cleaning supplies. Packware aims to provide both retail and wholesale customers with the highest quality products at highly competitive prices, offering exceptional value for money.

We currently have an exciting opportunity for a passionate and energetic ICT Business Analyst to join our team. This is a fantastic opportunity for anyone who is looking to increase their skillset and advance their career with a good size organization.

About the role: ICT Business Analyst

Location of work: 13 Lennox street, Moorabbin, Vic 3189

Employment type: Permanent, full time

Hours of work: 38 hours per week

Salary: $75,000 - $85,000 + Guaranteed Superannuation

About the position:

You have exceptional software development skills with a minimum bachelor's degree in IT and a minimum of 3 years of relevant working and project experience. You have excellent communication skills to interact with stake holders at all levels and the ability to learn and adopt new methodologies, tools, and technologies.

ICT Business Analyst is responsible for managing initiatives from conception through to implementation that supports strategic vision and priorities. This encompasses the analysis, design, development, testing, and delivery of key enterprise solutions.

Task and Responsibilities:

• Documenting and communicating IT business requirements.
• Effectively communicating your insights and plans to cross functional team members and management.
• Taking accountability for the deployment of effective solutions, including the formulation, adoption, and execution of system test plans, with the aim of guaranteeing a system's quality and integrity that meet acceptable standards.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Managing projects, developing project plans, and monitoring performance.
• Leading requirement workshops – presenting and managing communications, managing impact assessments.
• Writing detailed technical design documentation with the thorough process and workflows.
• Working closely with delivery teams to ensure effective consulting, communications, and delivery.
• Creating functional specifications to guide system developers in their work.
• Prioritising initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.

Essential Criteria:

• Demonstrate experience coordinating and leading consultation with internal and external stakeholders to elicit, capture and document (high level and detailed) business processes, requirements, rules, and acceptance criteria.
• Demonstrate critical thinking skills and proven ability to work independently, show the initiative, deal with multiple users, concurrent tasks with conflicting priorities and resolve queries quickly and effectively.
• Proven exceptional communication and collaboration skills.

Qualifications, Education, Experience, and Abilities required:

Qualifications/Education: Relevant bachelor IT degree or higher qualification

Experience/ Knowledge

• At least 3 years of relevant experience as ICT Business Analyst

Essential Skills and Requirements

• Excellent verbal and written communication skills (bilingual preferred for dealing with our suppliers)
• Strong work ethic and desire to grow and develop your career.
• A self-motivated, confident, achiever
• Customer service focused, and a team player.
• Excellent communications and negotiation skills.
• Excellent organizational skills.

How to Apply: To take the next step in your career, simply 'Apply for this job' and attach a copy of your cover letter and resume.

Job Type: Full-time

Pay: $75,000.00 – $85,000.00 per year

Benefits:

• Parental leave
• Work from home

Work Authorisation:

• Australia (Required)

Work Location: In person