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Service Delivery Coordinator
2 weeks ago
We are looking for a skilled and experienced Full Time Service Delivery Coordinator to join our growing team to help us to continue to pursue our purpose of creating a reality and belief amongst our community to achieve a life they envision. Position situated at our North Brisbane Office.
About the position
The Service Delivery Coordinator plays an important role within the Operational Team and is responsible for coordinating day to day Supported Living & other Lifestyles Services offered to eligible NDIS Participant's. The Service Delivery Coordinator is responsible for achieving the MMS quality-of-service standard and operating effectively under the established practice framework and provisions.
ABOUT US
Me & My Support is a Contemporary Disability Support Service that operates as a Registered NDIS throughout Brisbane, Gold Coast & Sunshine Coast. Me & My Support specialises in providing Supported Independent Living options and other lifestyles services funded by the National Disability Insurance Scheme.
OUR PURPOSE
Through the delivery of our culture of quality support commitment, we are determined to create a reality and belief amongst our community to achieve a life they envision.
NOTE: Must be willing to participate in OnCall duties
Position Criteria
Experience, Attributes & Skills
- Experience in a similar role, compulsory
- Satisfactory hands-on leadership experience
- Experience coordinating supports for people with a disability under the NDIS framework
- Managing SIL Homes
- Rostering and scheduling experience, desirable
- Positive and contemporary attitude
- Ability to maintain professional development
- Good knowledge of NDIS Price Guide & NDIS Practice Standards
- Experience with Incident & Conflict Management
- Sound written and verbal communication skills
- Ability to work and contribute within a diverse team setting
- Ability to work independently within a fast-paced environment.
- Good I.T Skills, confidence to navigate work Apps, SharePoint & Adobe Sign
Qualification & Licenses
- NDIS Worker Orientation Certificate
- Blue Card
- NDIS Worker Clearance
- Diploma level in Community Services or similar (Highly Desirable)
