Tenancy and Customer Service Officer

2 days ago

Dubbo, New South Wales, Australia Bloom HR Pty Ltd Full time $50,000 - $70,000 per year

MLAHMC is the largest Aboriginal housing management organisation in NSW, managing more than 600 properties across regional and remote communities. The organisation exists to strengthen and empower Aboriginal families and communities through safe, sustainable housing and related services.

About the Role

MLAHMC is seeking a reliable and motivated Tenancy and Customer Service Officer to join the Dubbo team.

This position provides day-to-day administrative and customer service support to the housing team, ensuring tenants receive timely and professional assistance. You'll handle a variety of customer and tenancy enquiries, process documentation, maintain accurate records, and support the smooth operation of tenancy services.

Key Responsibilities

  • Provide courteous and professional responses to tenant and community enquiries.
  • Assist with tenancy administration including data entry, records management, and filing.
  • Prepare and process tenancy documentation, forms, and correspondence.
  • Support rent receipting, mailouts, and general office administration tasks.
  • Maintain confidentiality and handle information appropriately.
  • Triage maintenance calls and refer them to the Property Team for follow-up.
  • Contribute positively to a collaborative and respectful team culture.

About You

Are you a friendly, organised person who takes pride in providing great service and keeping things running smoothly?

We're looking for someone who:

  • Has good communication and interpersonal skills.
  • Enjoys administrative work and attention to detail.
  • Can follow processes and meet deadlines.
  • Works well in a team and supports others.
  • Is confident using computers and managing multiple priorities.

Essential Requirements

  • It is strongly preferred that you are of Aboriginal or Torres Strait Islander descent.
  • National Criminal History Check and Working with Children Check (or willingness to obtain).
  • Experience in administration or customer service, preferably in a real estate / property management and/or an Aboriginal community organisation.

Why Join MLAHMC

  • Be part of a respected Aboriginal organisation that makes a real difference in communities.
  • Supportive, community-focused workplace with variety and purpose.
  • On-the-job training and opportunities to grow your skills.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Mahala Warren at , quoting Ref No

Applications will be assessed as received, so please don't hesitate in applying.

  • 3 x Tenancy and Community Engagement Officers

    4 days ago

    Dubbo, New South Wales, Australia Bloom HR Pty Ltd Full time $60,000 - $80,000 per year

    Make a real difference for Country, Culture and CommunityMLAHMC is the largest Aboriginal housing management organisation in NSW, responsible for approx 700 properties across the state. Their mission is to build stronger, healthier Aboriginal families and communities through sustainable and culturally respectful housing services. This role is the local face...

  • Customer Service Officer

    2 days ago

    Dubbo, New South Wales, Australia Westhaven Limited Full time $80,000 - $120,000 per year

    Are you an administrative expert passionate about supporting staff training and driving operational efficiency? Westhaven is seeking Expressions of Interest from highly organised and detail-focused individuals to join our team as a Customer Service Officerin DubboThis is a permanent full-time role offering a vital role in managing administrative tasks...

  • Senior Client Service Officer

    1 week ago

    Dubbo, New South Wales, Australia Department of Communities and Justice Full time $84,659 - $92,000 per year

    Company description: Department of Communities and JusticeJob description: Location: DubboOngoing - Full-Time (35 HPW)Clerk Grade 3/4, base salary ($84,659 - $92,701), plus employer's contribution to superannuation and annual leave loadingYour roleThe Senior Client Service Officer is part of the Court registry team which provides administrative and support...

  • Business Services Officer Waterfront

    1 week ago

    Dubbo, New South Wales, Australia Department of Planning, Housing and Infrastructure Full time $84,659 - $92,201 per year

    Together, we create thriving environments, communities and economies.Business Services Officer Waterfront, Crown LandsTemporary Full Time Opportunity up to 30 June 2027Office location: Newcastle or DubboSalary ranges from $84,659 to $92,701 + superWhat's in it for you?Join our team for a fantastic culture with dynamic collaboration and genuine long-term...

  • Client Support Officer

    1 week ago

    Dubbo, New South Wales, Australia Orana Support Service Full time $45,000 - $65,000 per year

    About UsOrana Support Service is a leading community organization based in Dubbo, providing crisis accommodation, homelessness services, and tailored support to men, women, and families across the region. Our mission is to provide safety, stability, and pathways to independence for people experiencing or at risk of homelessness.We are currently seeking a...

  • Client Services Officer

    1 week ago

    Dubbo, New South Wales, Australia Findex Full time $50,000 - $80,000 per year

    We are looking for a positive, motivated individual with client-facing or administrative experience (Financial Services industry background not essential) to join our wonderful Dubbo office as a Client Services Officer This is a permanent, full-time, onsite position.** Please note: Travel is required to Warren one day per week (fully reimbursable).What will...

  • Barista & Customer Service Associate

    2 weeks ago

    Dubbo, New South Wales, Australia Farmer's Bakehouse Full time $45,000 - $60,000 per year

    About the role Farmer's Bakehouse in Dubbo, NSW is seeking a Barista & Customer Service Associate to join our team on a casual basis. This role is essential in providing a great customer experience and ensuring the smooth running of our busy café. As a Barista & Customer Service Associate, you will be responsible for preparing high-quality coffee beverages...

  • Customer Service Representative With Forklift

    7 days ago

    Dubbo, New South Wales, Australia WorkPac Full time $194,400 per year

    Job detailsCustomer Service Representative with Forklift$37.50/hr + PenaltiesMonday : FridayLocation: DubboAbout Our ClientWe are a well-established and dynamic company seeking a motivated and reliable Customer Service Representative to join our team. This role combines customer service with hands-on warehouse operations.What You Will Be DoingOperating a...

  • Business Support Officer

    1 week ago

    Dubbo, New South Wales, Australia NSW Department of Communities and Justice Full time $84,659 - $92,071 per year

    Division: Homes NSWLocation:Dubbo, NSW, AU, 2830Req ID: 77848Business Support OfficerLocation Dubbo with access to hybrid work arrangementsFull time Temporary role until 30 June hours per week)Salary from $84,659 to $92,701 pa. + super and annual leave loadingDiverse and inclusive organisation with generous leave entitlements including flex leave and access...

  • Customer Experience Consultant

    5 days ago

    Dubbo, New South Wales, Australia Western Parcel Express Full time $50,000 - $80,000 per year

    SERVICE EXPERIENCE CONSULTANT- MODERN, NEW OFFICE + OPPORTUNITY FOR CAREER GROWTHWe are expanding our administration team and have a position in our new, purpose built Dubbo Office. So, if you are an organised individual who is looking for a career dealing with national and international companies then this job is for youWPE is looking for you to have the...