Airport Services Supervisor

Who are Alliance Airlines?
Alliance Airlines is Australasia's leading provider of contract, wetlease charter and allied aviation and maintenance services. With a fleet of 79 aircraft and a workforce of over 1,500 employees, Alliance delivers essential aviation solutions to the mining, energy, and government sectors, as well as wet lease services to major carriers. Alliance is proud to be known as Australia's leading FIFO charter operator with a history of delivering the highest standards of safety, reliability, and operational performance for some of the world largest mining houses. Alliance holds International Air Transport Association's Operational Safety Audit certification, the only Australian contract and charter operator to do so and has gold status Basic Aviation Risk Standard (BARS), being the first such carrier in Australia to achieve gold status. Operating nationally throughout Australia, Alliance's has bases in Brisbane, Rockhampton, Cairns, Townsville, Darwin, Perth and Adelaide.

What's the role on offer?
We're looking for a full-time Airport Services Supervisor to join our team based onsite at Olympic Dam. In this pivotal role, you'll be responsible for leading day-to-day airport operations and ensuring exceptional service delivery to both our clients and passengers. You'll support the Airport Services Manager while coordinating ground operations, passenger handling, and ensuring compliance with safety and security regulations. This is not a FIFO role, you will need to be based in Olympic Dam/Roxby Downs.

This is a great opportunity for someone with strong airport operations experience looking to take the next step in their leadership journey with one of Australia's most respected aviation companies.

What we're looking for:
We're after a motivated and capable leader who thrives in high-pressure environments and brings a positive, proactive approach to every shift.

You'll shine in this role if you have:

• A strong customer focus and commitment to high service standards
• Excellent communication and relationship-building skills
• Proven ability to manage operational disruptions with professionalism
• Strong problem-solving skills and the ability to think on your feet
• A flexible and adaptable attitude with a hands-on approach to leadership
• Experience in coaching or training team members

What do I need to be successful?

• Proven experience in an airport operations environment
• Knowledge of airport systems including VeRSE and FIDS (desirable)
• Experience in customer disruption recovery and rebooking
• Training delivery experience is highly regarded
• Radio Operator Licence (or willingness to obtain)
• Dangerous Goods certification (preferred but not essential)

What's in it for me?

• Competitive salary and benefits
• Career development opportunities including leadership pathways
• Supportive and professional team culture
• Access to Employee Assistance Program (EAP)
• Salary packaging options and discounted Qantas Club memberships
• Opportunity to be part of a growing and innovative aviation company

Does this sound like you?
If you're ready to step into a leadership role in airport operations and help shape the day-to-day experience for our passengers and clients, we want to hear from you. Hit the Apply button and our team will be in touch.

We are committed to fostering an inclusive workplace where all employees are respected and treated fairly. We encourage applications from individuals of Aboriginal and Torres Strait Islander descent, as well as those from diverse backgrounds.

All candidates must have full working rights within Australia. Only applicants with the right to work in Australia will be considered for this role.