Allied Health Administrator
1 week ago
The Personnel Group is a purpose-driven, not-for-profit organisation that has been supporting individuals and communities across Australia since 1986. Originally focused on helping people with disabilities transition into open employment, the organisation has expanded its services to include Employment, Health, Training, and Community support through a wraparound model. Operating under sub-brands like MP Recruitment and Aspire Support Services, it serves metro, regional, and rural areas. Despite its growth, The Personnel Group remains committed to its founding values of relationship-building, equity, and inclusion, aiming to create a fairer and more equal world through innovation and integrated services.
Are you a highly organised, systems-savvy professional with a passion for supporting healthcare teams and improving customer experience? We are seeking an Allied Health Administrator to play a pivotal role in the smooth and efficient operation of our growing practice.
This is a dynamic role that supports clinicians, customers, and leadership through effective scheduling, system optimisation, and governance oversight. You'll be instrumental in maintaining service quality, supporting team cohesion, and contributing to the ongoing growth and success of our allied health services.
Key Responsibilities:
- Operational Management Support: Ensures seamless day-to-day operations across clinic, community, and Telehealth services through effective scheduling and customer coordination.
- System Ownership: Leads optimisation of operational platforms, driving improvements through training, workflow documentation, and system enhancements.
- Team & Clinical Support: Provides essential administrative support to clinicians, ensuring accurate appointment allocation and assisting with governance tasks.
- Compliance & Governance: Maintains regulatory compliance and supports clinical governance by monitoring licensing requirements and upholding professional standards.
Qualifications and Experience:
- Sound knowledge of allied health service disciplines and customer pathways.
- Qualification in Business Administration or similar (desired but not essential)
- Experience with intake and billing processes across NDIS, Medicare, and private services.
- Strong organisational and multitasking skills, with the ability to meet tight deadlines.
- Proficiency in operational systems and digital platforms.
- Excellent communication and stakeholder engagement skills.
- Experience working across multiple time zones and remote teams is highly desirable.
- Compliance ready: Working with Children's Check, NDIS Worker Clearance
- Drivers licence
Why work with us?
At Personnel Group, we prioritize your growth and well-being in a supportive atmosphere. Our diverse and inclusive environment values different perspectives and backgrounds, promoting a culture of equality and respect.
Working at the Personnel group you will enjoy the following benefits:
- Dedicated Induction and Onboarding time
- Flexible work options
- Major retailer discounts
- Health insurance and household expense benefits
- Health and Wellbeing app
- Not-for-profit salary packaging
- Birthday leave (Conditions apply)
- Smartphone and laptop provided
- Relocation opportunities: City, Sea, Mountains, Country
- Accredited training opportunities
- Employee Assistance Program: career, family, financial, and health counselling
Application Process: To apply, submit your resume, evidence of relevant qualifications and a cover letter detailing your interest and suitability. Sunday 14th September 2025 Shortlisted candidates will be contacted for pre-screening and possibly formal interviews before the closing date.
Additional Information: Preferred candidates must complete an online psychometric assessment and compliance checks, including NDIS workers clearance, National Police, and Working with Children checks. A driver's licence is essential. For a position description or more information about the role, please email our People and Culture team on
The Personnel Group is committed to diversity and welcomes applications from people who have a disability, are LGBTIQA+, and people of culturally diverse backgrounds, including Aboriginal and Torres Strait Island descent.
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