Lead Correspondence

• Full-time employment opportunity in a vibrant and supportive team
• Based in Parramatta CBD with flexible work arrangements available
• Remuneration of $129,464 - $142,665 plus super and leave loading

About the Department of Education 

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.  

About the role

The Lead, Correspondence role prepares, manages and reviews the provision of high-level communications and correspondence including briefings, reports, and submissions to ensure comprehensiveness, accuracy, and timeliness of written information. The role also provides a range of executive and project support services to facilitate the delivery of business operations and the achievement of organisational objectives, as required.

About you

You are an accomplished correspondence strategist with excellent interpersonal and communication skills who:

• Have strong organisational and time-management skills with proven ability to oversee complex correspondence and records management, ensuring strict adherence to deadlines and stakeholder requirements.
• Can do research with critical thinking in order to develop, review, and present high-level complex briefings, papers, and advice that support strategic decision-making.
• Can demonstrate expertise in coordinating sensitive and high-stakes communications, including managing recruitment-related appeals or complaints with professionalism and sound judgement.
• Have strong track record in designing and implementing streamlined administrative processes that enhance operational efficiency and deliver superior outcomes.
• Is proficient in utilising a range of technology applications including and not limited to HR systems, TRIM, MS Office with strong interpersonal skills to build effective cross-team collaborations and drive continuous service improvement.
• Proven ability to manage a team in a high-volume environment.

For further information please view the role description

Essential requirement

• Demonstrated understanding of and commitment to the value of public education.

Key knowledge and experience  

• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Benefits 

With nearly 100,000 people working all over NSW, the Department of Education isn't like any other workplace. You can customise your career track and experience benefits including:  

• the opportunity to make a real difference, doing important work in a varied, rewarding career in which you can make the most of your partnership engagement expertise across a variety of opportunities 
• flexible working conditions, with a 35-hour week and generous leave entitlements that give you unrivalled work–life balance 
• a dynamic workplace in an organisation committed to diversity and inclusion 
• opportunities for advancement beyond the initial job description, with scope to move sideways as well as up and receive the professional support you need to discover new talents and interests. 

How to apply 

If you are interested in joining the team, we want to hear from you 

Please attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.

Closing date: Sunday, 21st September 2025, 11:59pm

Contact: For role enquiries please contact Michelle Peisley, Manager School Recruitment Advisory and Policy, at , or on

As a condition of employment, successful candidates who are not currently employed by the Department must provide a current Working with Children Check (WWCC) clearance number. There is no requirement to renew the WWCC once it expires after five years if the candidate remains in a non-child related role. Employer obligations under the WWCC will apply only for the duration of its validity, up to five years.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.