Event Service Teamleader

2 weeks ago

Perth, Western Australia IHG Hotels & Resorts Full time $60,000 - $80,000 per year

At InterContinental Perth City Centre we are here to make our valued guest enjoy the finer things in life to discover the means of experiences that cannot be had anywhere else. At InterContinental Perth City Centre we are here to make our valued guest enjoy the finer things in life to discover the means of experiences that cannot be had anywhere else.

This role will support all food and beverage venues across the hotel, however with a current focus of leading the small team through the "Le Petit Chef" event, for five service periods a week (across Wednesday to Saturday):

Le Petit Chef event is held five times per week at InterContinental Perth, and invites pre-booked guests to experience the best of theatre and dining (set menu) in an immersive culinary journey following Le Petit Chef, the world's smallest chef

As the Event Service Teamleader, you will be responsible for ensuring this event run smoothly and to the highest standard. You will lead and manage the event set-up, pack-down and ensure seamless service, including briefing the team at the beginning of the event, giving clear direction, supporting the team, and ensuring that each guest experience exceeds their expectations.

What we need from you

The ideal candidate will...

  • Over 1 years proven experience in motivating and leading a team of others in a busy and modern events & function area or F&B venues. Previous experience in hotels, restaurants, event service is highly regarded.
  • Exceptional customer service skills and have a high ability to interact with guests & colleagues.
  • Be a confident multi-tasker who can deliver under pressure. This includes the innate ability to remain calm under pressure when responding to last minute changes
  • Have an eye for detail and be an enthusiastic and approachable person who is motivated to take ownership and consistently deliver a unique guest experience.
  • Have beverage knowledge of wines, beers and spirits.
  • Be able to work well in a team environment and support the wider team success.
  • Excellent verbal communication skills.
  • Be flexible with their availability – including the minimum availability of 3pm to 9.30pm Wednesday to Friday, and 11am to 9pm Saturdays each week.

A candidate must also...

  • Have the legal right to work in Australia without limitation or restrictions.
  • Hold a current Responsible Service of Alcohol (RSA) certification.
  • Hold evidence of completing a food safety course.

What we offer

You'll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey

  • Free meals on shift
  • Laundered uniform supplied
  • Paid birthday leave - hip hip hooray
  • Discounted CBD carparking (about 300 metres from hotel)
  • Proactive paid wellness and mental health days
  • Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
  • A massive colleague discounts platform for all your favorite brands and retailers
  • Paid parental leave
  • Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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