Client Manager, Strata

16 hours ago

Sydney, New South Wales, Australia Marsh Full time $90,000 - $120,000 per year

Are you ready to take the lead in a dynamic and growing Strata team? Marsh is seeking an experienced insurance professional to join us as a Client Manager based in Sydney, where you will play a pivotal role in managing our NSW strata team and driving success with key client accounts.

As our Client Manager, you will be the trusted advisor and leader for our key Strata clients. You'll champion their insurance needs while inspiring and guiding our NSW team to deliver exceptional service and achieve growth and retention goals.

We will count on you to:

  • Build, nurture, and strengthen relationships with key Strata accounts by delivering expert advice tailored to their insurance programs.
  • Anticipate and meet client needs through proactive, hands-on account management and outstanding service delivery.
  • Oversee service excellence across new business quoting, renewals, and claims management.
  • Collaborate with account managers to identify and pursue exciting new business opportunities.
  • Lead, mentor, and coach the NSW team, serving as the go-to expert for broking and claims issues and fostering a culture of continuous improvement.

What you need to have:

  • 5+ years of relevant insurance broking experience.
  • Tier 1 Insurance Broking Certificate.
  • Strong technical expertise in Strata insurance is highly desirable.
  • Proven ability to build meaningful relationships at all levels.
  • A keen eye for spotting and developing new business opportunities.
  • Demonstrated success in leading and mentoring teams.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Please apply using the link below, applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencement of employment.

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