Administrator

Come join a highly experienced and supportive team within the Orthotic and Prosthetic Disability Allied Health industry.

With multiple administration roles available, part-time employment will also be an option for the right candidate(s).

ABOUT US

Orthotic Prosthetic Solutions (OPS) based in Osborne Park are a high performing, focused, cooperative and healthy lifestyle committed team. Our private company is a great environment to work in where we care about providing patients with quality custom made assistive technology/devices and maintaining our excellent patient centred service experience.

We care for our patients with a variety of treatment and support needs, those with amputations are supported through Prosthetic devices, and those with muscle weakness and in need of walking, postural or functional aids are assisted with Orthotic devices.

There are plenty of disciplines to learn and grow your knowledge within, such as:

• The Orthotic and Prosthetic industry
• Quote/Order & Invoice processing for varied funding sources
• Various funding frameworks and processes
• Procurement, logistics and delivery processing

ABOUT THE ROLE

The role is a varied and interesting one with responsibilities including:

• Offering general customer service to support our patients
• Answering phone and email queries relating to plan funding
• Completing administration tasks efficiently and accurately across varied business functions in relevant systems to maintain record integrity with a focus on NDIS plan record maintenance and new patient onboarding
• Undertaking general patient record set-up, maintenance and updates and the full gambit of medical record admin processes
• Processing multiple source funding applications, updates, and associated accounting software processing
• Complying with and maintaining medical information privacy standards
• Completing all administration within funding approval frameworks and audit compliance standards
• Conducting your internal and external interactions and communications professionally within current process and standards
• Supporting and instigating continuous improvement efforts
• Providing Medical Reception cover as required.

ABOUT YOU

We are looking for a team player that is motivated to add a valuable contribution to our team. If you believe you can demonstrate most or all of the below, we look forward to hearing from you.

Highly desired experience:

Experience working within the NDIS funding framework and processes, knowledge of both standard & new PACE plan implications, understanding Plan budgets, funding application processes, NDIS Portal use.

Essential Criteria:

• Experience using accounting software such as MYOB.
• Experience with Quotes/Orders and Invoicing/Bill processing
• Experience using a CRM and patient booking/record systems.
• Current and functional intermediate computer literacy in Microsoft Office: Word/Outlook/Excel/SharePoint
• Excellent interpersonal and communication skills.
• Excellent organisational skills with a professional presentation and attitude.
• A vigilant attitude to accuracy, being prepared to double check as necessary.
• Ability to work cooperatively within a team environment and independently.
• Willingness to learn and be involved in a broad range of administration tasks.
• Adherence to industry and patient privacy regulation requirements.
• Ability to provide a current National Police Clearance certificate prior to commencement of employment, dated within the last 6 months.
• Compliance with all current and future industry and Disability Health Provider mandatory requirements for maintaining legal employment, such as vaccinations, industry specific clearance requirements or certifications (such as WWC or NDIS worker screening).

A cover letter is recommended within your application. Within your letter, please address the following:

•    A summary on why you're interested in this role at OPS.

•    A brief overview of your experience working with NDIS funding if applicable.