IT Desktop Support

6 days ago


Sydney, New South Wales, Australia PharmaCare Full time $90,000 - $120,000 per year

About us

At PharmaCare, we are dedicated to enriching people's lives through improved health and wellness. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We have built on our success at home, with sales and marketing operations in China and SE Asia, where we sell and market some of our well-known and trusted brands.  These brands include Nature's Way, Kids Smart, Bioglan, Sambucol, Redwin, Rosken, Norsca, Brut, Skin Doctors, Naturopathica, KP24, Promensil, BioMedica, Medlab and many more.

Our success comes from our performance led culture, and we want our people to succeed. We encourage ownership and integrity with an entrepreneurial flair.  Based on the Northern Beaches we live the life we promote.

We are family owned with a global reach, our products are found in pharmacies, supermarkets, department and variety stores all over the world.

Extras we know you'll love

  • On-site 3 level gym with dedicated personal trainers and daily classes
  • Full time barista with free coffee and free smoothies
  • Generous monthly product allowance to support your health and wellbeing
  • Paid parental leave, subsidised health and salary continuance insurance
  • Flexible working hours
  • Onsite parking
  • Employee assistance/wellbeing initiatives
  • Ongoing training and development programs
  • Leave loading

About the role

PharmaCare is seeking a skilled IT Desktop Support professional with basic to intermediate networking experience to join our dynamic team. As part of the IT department, you will play a crucial role in providing essential desktop support within our innovative and fast-paced environment. This permanent, full-time position offers an exciting opportunity for the right candidate to contribute to our ongoing success in the IT sector. If you are passionate about delivering top-notch technical support and thrive in a collaborative setting, we encourage you to apply and be part of our dedicated team.

You will be responsible for providing technical assistance and support related to computer systems, hardware, and software and respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.

  • Support for end users with windows devices and application support including Windows OS and MS Office 365.
  • Complete ongoing and regular maintenance, such as patching and updates for company devices.
  • Build subject matter expertise and capability around key vendor solutions.
  • Configure and manage network switches with VLANs and Wireless Access Point (WAP) controllers
  • Be responsible for providing technical support and incident management across technology areas and platforms.
  • Provide seamless onboarding and offboarding of staff.

Full time onsite role based in Warriewood on Sydney's northern beaches

About you

Our ideal candidate will have 3+ years of experience in an IT service or service desk role, including network administration. Confident with troubleshooting and problem solving for desktop, network, and mobile technologies.

  • Proficient in using ticketing systems to manager workload
  • Network administration experience, including VLANs, Patching, Switches, DNS and DHCP servers and VPN
  • Demonstrated understanding and working knowledge of Microsoft Windows, macOS, and IOS
  • Hybrid Active Directory/Group policies
  • Microsoft Office 365 Suite
  • MDM solutions such as NinjaOne, Microsoft intune, or Jamf
  • Enterprise-grade cybersecurity solutions
  • Veeam backup
  • ITIL foundation certification
  • Experience with technical writing
  • MS office 365 administration including SharePoint, Teams, OneDrive
  • Driver's license and car to travel to other sites

  • Desktop Support

    6 days ago


    Sydney, New South Wales, Australia Profusion Full time $90,000 - $120,000 per year

    Company OverviewLeading financial services institution looking to hire an Application Support Analyst in their front office investment banking team. The team is looking to grow it's equities desktop and application support capacity.Role OverviewThis position will involve providing support for business users and working closely with regional development...


  • Sydney, New South Wales, Australia Strategic Partners Australia Full time $98,765 - $123,456 per year

    Greetings from Strategic Partners AustraliaI am looking for"Lead Senior Desktop Support Officer - APS6 Level"candidates for our Federal Government Client.Contract Duration –6 months +12 monthWork Location -Sydney (work 3 days from office and 2 days from home each week)Security Clearance -Citizen (eligible to obtain Baseline)Mandatory Criteriaprovide...

  • IT Desktop Support

    3 weeks ago


    Sydney, New South Wales, Australia PharmaCare Laboratories Full time

    Job Type: Permanent - Full TimeLocation: Warriewood, NSWJob Category: ITAbout the rolePharmaCare is seeking a skilled IT Desktop Support professional with basic to intermediate networking experience to join our dynamic team. As part of the IT department, you will play a crucial role in providing essential desktop support within our innovative and fast-paced...

  • IT Desktop Support

    3 weeks ago


    Sydney, New South Wales, Australia PharmaCare Laboratories Full time

    Job Type: Permanent - Full TimeLocation: Warriewood, NSWJob Category: IT About the role PharmaCare is seeking a skilled IT Desktop Support professional with basic to intermediate networking experience to join our dynamic team. As part of the IT department, you will play a crucial role in providing essential desktop support within our innovative and...


  • Sydney, New South Wales, Australia Better Staff Full time $60,000 - $90,000 per year

    IT Desktop Support (Level 1 & Level 2 Opportunities)SydneyGreat IT Support role with amazing perksPermanent Position - Full time on-siteJoin a well-established Australian business that has expanded internationally and continues to grow. They're known for looking after their employees, offering plenty of perks and creating a culture where people coming into...


  • Sydney, New South Wales, Australia HCL Australia Services Pty Ltd Full time $90,000 - $120,000 per year

    We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a...


  • Sydney, New South Wales, Australia CSR Limited Full time $90,000 - $120,000 per year

    At CSR, we're building a better future together.We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing...

  • IT Support Engineer

    6 days ago


    Sydney, New South Wales, Australia IT Support Guy, Australia Full time $90,000 - $120,000 per year

    We are seeking an IT Support Engineer with a minimum of 1 year of hands-on experience in supporting and managing IT systems across Windows and Linux environments. The ideal candidate will be skilled in server and network support, Microsoft 365, Active Directory, backups, and scripting, with a strong interest or background in cybersecurity. This role offers...


  • Sydney, New South Wales, Australia HiTech Personnel Full time $90,000 - $120,000 per year

    A dynamic Federal Government Department is seeking to engage a skilled Desktop Support Team Lead to oversee and mentor a busy and high-performing IT Desktop Support team. This leadership role is crucial to supporting day-to-day onsite IT Business As Usual (BAU) services while ensuring high-quality customer outcomes across multiple sites.The successful...


  • Sydney, New South Wales, Australia Datacom Full time

    Our WhyDatacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)This is an onsite role in Sydney working as a Desktop Support Engineer, where you will be responsible for the provision of all aspects of...