Employment Mentor IEA

• Multiple Full-time Ongoing positions available across VIC locations
• Positions under Inclusive Employment Australia Program are available in: Springvale, Craigieburn, Sunbury, Footscray, Melton, Pakenham/Cranbourne, Epping, Preston and Heidelberg
• Positions under WorkForce Australia Program are available in: Craigieburn and Broadmeadows
• Support job seeker clients from Culturally and Linguistically Diverse (CALD) backgrounds with a disability, to address/overcome barriers to employment
• Annual salary is $70, % super
• Other benefits include:
• Regular performance feedback and performance review process
• Supportive environment and caring work culture with work/life balance
• Cultural Diversity
• Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professionaldevelopment, subscriptions and memberships, and briefcases
• Flare Employee Discounts Program
• 17.5% Annual Leave Loading
• Employee Assistance Program (EAP)

About the position

We are seeking applications for multiple
Employment Mentor
positionsto
provide individualised support, assistance and guidance to job seekers from CALD backgrounds with a disability who are addressing/overcoming barriers to employment. If successful, you will ensure that they gain suitable employment opportunities within an appropriate time frame, and will negotiate, monitor and review the delivery of employment support services for clients. This involves the case management of a caseload of job seekers, reverse marketing candidates, job search training and supporting employers as they take on candidates who are from a CALD background.

To apply for this position, please address the following key selection criteria:

• Some case management or client liaison experience, including working with people who are Refugees and Asylum Seekers or are from a Culturally and Linguistically Diverse (CALD) background with a disability, and an understanding of the challenges they may face
• A current valid Driver Licence will be required for this role
• A current Working With Children Check (Employee)
• A working knowledge and understanding of employment support services, for clients from a CALD background with a disability, and the challenges they face
• Demonstrated knowledge of current labour market trends
• Demonstrated record of success in placement of job seekers into employment or experience in a similar role
• Demonstrated ability to provide comprehensive job seeker assessment, identifying barriers to employment and preparing individual career or job plans
• Proven ability to motivate clients, and advocate and negotiate on their behalf
• Highly developed communication and interpersonal skills
• Demonstrated analytical and problem solving skills to implement innovative job seeker focused solutions to gain employment
• Strong time management, organisational and well developed computer skills
• Demonstrated positive values of integrity, reliability, teamwork and professionalism consistent with the AMES Vision and demonstrated commitment to the quality and continuous improvement principles
• Ability to speak a second language will be highly regarded

To apply for this position please submit:

• Your current resume
• Cover letter addressing the key selection criteria outlined above

Applications for this position will be accepted up to
6 pm on Thursday 23 October 2025
however interviews and other selection processes will commence as suitable applications are received.

At AMES Australia, we know our strength comes from our people. That's why we are committed to building a workforce that reflects the rich diversity of the communities we serve.

We warmly welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disabilities, and people of all genders and gender identities. We recognise that diversity is multidimensional, and we apply an intersectional lens to ensure that everyone—no matter their background, culture, gender, or ability—has the opportunity to thrive with us. Our commitment is guided by the AMES Diversity and Inclusion Framework and delivered through three cornerstone initiatives:

•  the Gender Equality Action Plan,

•  the AMES Innovate Reconciliation Action Plan (RAP), and

•  the AMES Accessibility and Inclusion Action Plan.

Together, these initiatives ensure that we create a workplace where everyone feels, safe, respected, valued, and empowered to contribute their best. Join us and help shape a more inclusive future—together.

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights