Arbitration Officer

Workplace Injury Commission (WIC)

Melbourne

$179,127 per annum (plus super) + excellent mentoring and support

• Enjoy rewarding work in a dynamic environment with a supportive and collaborative team
• Competitive remuneration and flexibility including hybrid WFH option
• Play a key role supporting WIC as we help injured Victorian workers find a way forward

_______________________________________________________________________

The impact you'll have:

At the Workplace Injury Commission (WIC), we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.

As we journey through an exciting chapter of growth, we need you to join us as an Arbitration Officer. The Arbitration Officer is an independent statutory decision-maker, responsible for conducting the arbitration and determining disputes as a key contributor to the success of the WIC arbitration service. You will effectively determine disputes fairly and cost-effectively, whilst also ensuring WIC delivers on its legislative requirements under the Workplace Injury Rehabilitation and Compensation Act 2013 (WIRC Act).

Drawing on your experience in alternate dispute resolution (ADR), you will deliver a consistent and high-quality arbitration service. Working closely with other Arbitration Officers, you will contribute to a culture of high performance and accountability, with a commitment to delivering outstanding arbitration services.

Additionally, with your comprehensive knowledge within the Victorian WorkCover scheme, you will occasionally contribute support to WIC's Conciliation service, including conferencing some conciliation cases, based on operational needs and where your capacity allows.

Who we're looking for:

To succeed in this role, you will have:

• Relevant tertiary qualification in law or dispute resolution and extensive experience in conciliation, arbitration or alternative dispute resolution
• Experience leading or conducting hearings and determining disputes in a fair, impartial and professional way
• Comprehensive knowledge of, and experience working within the Victorian WorkCover scheme or similar scheme
• Demonstrated ability to write and publish technical or legislatively based decisions that are subject to judicial review
• Experience working within a complex legislative framework
• Ability to work with key internal stakeholders including the Arbitration Practice Group Manager, Arbitration Officers, Hearing Support Officers and other WIC employees to assist in the achievement of team-based goals

For further information, please refer to our position description which you can access through our careers site.

Resolution matters. And so do you.

We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:

• Competitive remuneration, plus generous allowances, annual salary increases and opportunity for band progression payments
• Reimbursements for study/professional development and wellbeing activities.
• Salary packaging options of novated motor vehicle lease and superannuation
• Access to additional leave categories when you need it most - flexible leave arrangements tailored to you, for example reproductive health and wellbeing leave, IVF leave etc
• Access to our 24/7 holistic mental health and wellbeing program for you and your family.
• A progressive, respectful and supportive work environment with experienced leaders who are invested in you.

Here are some of the things we hope you'll love about working with us:

• Help Victorians find a way forward

As an Arbitration Officer, you'll play a vital role in supporting WIC to help injured workers and employers overcome some of the most challenging times of their lives.

• Find support and relationships that count

Respect is a key value here. We trust and empower you to be your best self, at work and home.

• Respect today, shape tomorrow

Bring your diverse thinking and help make us even better.

• Be rewarded for your contribution

We offer you real professional development opportunities plus a wide range of rewards and benefits to help you thrive.

Visit our careers site to find out more and read the stories of our incredible people.

Want to help us shape a brighter future? Join us.

Take your career to the next level with the Workplace Injury Commission. To apply, please submit your resume and cover letter via the link by midnight, Wednesday 29th October 2025.

Please note: Applications will be reviewed throughout the application period, and interviews may commence before the application period expires.

WIC is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email

In accordance with our Privacy Policy and Collection Statement, as part of the recruitment process, WIC may collect and use information relevant to assessing your suitability for the role and our organisation.

Only people with the right to work in Australia may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process. Successful candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.