General Manager

HCF is seeking a General Manager, Health Purchasing and Partnerships to lead and implement our hospital and medical purchasing strategies. This pivotal role ensures our members have access to high-quality, affordable health care, balancing sustainability and value within commercial parameters.

You will oversee all facets of benefits management for HCF Group's $2.6b hospital and medical claims expenditure, with a focus on developing innovative purchasing strategies, managing provider relationships, ensuring financial and contractual governance, and maintaining compliance with regulatory requirements.

Key Responsibilities

• Strategic Leadership:
• Design and implement divisional and 2030 provider network strategies.
• Identify and drive innovation in health purchasing to enhance value and sustainability.
• Collaborate across the organization to align purchasing and partnership strategies with HCF's broader goals.
• Operational Performance:
• Lead negotiations for major commercial contracts with hospital and medical providers.
• Monitor purchasing performance, manage benefit outlay targets, and implement reporting systems.
• Ensure effective governance, contract management, and compliance with regulatory standards.
• Policy and Research:
• Evaluate the impact of government policy and regulatory reform.
• Build relationships with external bodies and contribute to industry changes.
• Team Leadership:
• Develop and lead a high-performing team, focusing on engagement, development, and succession planning.
• Foster a culture of operational excellence and continuous improvement.
• Corporate Governance & Compliance:
• Ensure compliance with HCF's governance requirements and APRA standards.
• Identify and mitigate risks, and participate in regulatory compliance activities.

About You

• Tertiary qualifications in Business, Strategy, or a Clinical-related discipline.
• Deep knowledge of the private health care sector and health insurance, including the PHI competitive landscape and regulatory environment.
• 10+ years in an executive or senior leadership role in private health funding, care delivery, or consulting.
• Proven transformation experience, from strategic conception to execution.
• Exceptional commercial and negotiation skills, with a track record of delivering financial results.
• High integrity, strong stakeholder management, and the ability to influence at all levels.
• Demonstrated leadership in building high-performing teams and leading organizational change.
• Board and regulator engagement experience is desirable

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we've been putting our members and their health first. As Australia's largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits

Purpose-driven passion

We're united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance

We'll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• Flexible working arrangements
• 50% subsidy on HCF hospital and/or extras cover
• Family-friendly certified employer
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF's products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth

We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition –

to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.