Sales Team Leader

1 week ago

Melbourne, Victoria, Australia Bupa Full time $104,000 - $130,878 per year

About the Role

We're currently seeking a passionate Team Leader to join our Cover Start team within the Health Insurance Contact Centre.

The Cover Start team focuses on sales and growth by helping new customers start their journey with the right cover. This means having proactive, meaningful conversations to understand customer needs and match them with the best solutions.

As a Team Leader, you'll be responsible for leading a high-performing sales team of Customer Service Consultants. You'll play a key role in driving sales performance, motivating your team, and supporting their development, while ensuring an exceptional customer experience and maintaining compliance standards.

Key Responsibilities

  • Leading, coaching, and developing a team of 10–15 Consultants to achieve sales, service, and quality targets
  • Driving a strong sales culture with a focus on achieving individual and team KPIs
  • Using data and performance insights to identify opportunities and boost results.
  • Managing workflow and incoming call volumes in partnership with peers and Real Time
  • Supporting your team through change and enabling a positive, engaged environment.
  • Collaborating with other leaders and business units to achieve Contact Centre objectives.
  • Ensuring compliance with relevant policies and legislation

About You

  • Strong sales leadership experience in a Contact Centre environment
  • A customer-first mindset with a drive for achieving sales, growth, and service outcomes.
  • Ability to motivate, coach, and develop individuals to reach and exceed their potential.
  • Proven track record of driving sales performance and meeting targets
  • Solid workflow management and efficiency skills
  • Experience leading through change and navigating evolving business priorities.
  • Strong communication skills, both written and verbal
  • Demonstrated understanding of Contact Centre operations and dependencies

What's in it for you?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you'll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Other benefits include discounts on health insurance, as well as access to our new global wellbeing program, Viva. Viva has been designed to help you to live a healthy and happy life. It encompasses a comprehensive health and wellbeing program which includes access to health insurance benefits that will assist with covering the cost of medical treatment, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks. You will also be eligible to access various discounted products and services through our VIVA wellbeing partnerships.

  • Team Leader

    4 days ago

    Melbourne, Victoria, Australia Bta Sales Full time

    **What's in it for you?**Lead a small team of sales professionals, offering them ongoing coaching and support to reach their full potential. For your efforts as team leader, you'll earn a base salary of $80k, plus superannuation. You'll also have access to benefits like:**Bonus**: Earn commissions based on the success of your team**Health**: Enjoy daily...

  • Sales Manager

    1 week ago

    Melbourne, Victoria, Australia Hays | Sales Full time $90,000 - $120,000 per year

    Your new company Our client is a leader in roofing restoration and protection, providing high-quality solutions to homeowners across Australia. They take pride in having reputation for excellence, innovation, and superior customer service. As they continue to grow, they are looking for a dynamic Sales Manager to lead a team of Sales Estimators and drive...

  • Sales Team Leader

    2 weeks ago

    Melbourne, Victoria, Australia beBeeLeadership Full time

    Job DescriptionWe are seeking an experienced Sales Team Leader to join our team. As a key member of the leadership team, you will be responsible for driving sales growth and developing high-performing teams.The ideal candidate will have a proven track record in sales leadership, with experience in overseeing store operations, managing personnel, and making...

  • Sales Team Leader

    6 days ago

    Melbourne, Victoria, Australia beBeeRetailLeader Full time $80,000 - $110,000

    Job OverviewWe are seeking an exceptional leader to join our team as a Senior Sales Manager. This role involves overseeing the sales floor, managing a high-performing team, and delivering an outstanding customer experience.Main ResponsibilitiesLead by example, demonstrating our company values and DNA.Foster a sales-driven culture, driving results through...

  • Sales Team Leader

    2 weeks ago

    Melbourne, Victoria, Australia Kitomba Full time $90,000 - $120,000 per year

    What Kitomba is all aboutSince 2002 Kitomba has been committed to helping salons, spas and clinics achieve success by providing them with the business management software they need.At Kitomba we love working with talented, passionate people that want flexibility, job diversity and, most of all, like to have funWe're a super close-knit group that enjoys...

  • Sales Team Leader

    1 week ago

    Melbourne, Victoria, Australia beBeeStore Full time $80,000 - $120,000

    About the RoleWe are seeking an experienced leader to join our team as an Assistant Store Manager. This individual will be responsible for leading a high-performing sales team and driving sales growth in a busy retail environment.The ideal candidate will have a proven track record of leadership, sales, and customer service expertise. They will be able to...

  • Sales Team Leader

    1 week ago

    Melbourne, Victoria, Australia Contour Education Full time $90,000 per year

    DescriptionAre you a people-focused leader who loves building high-performing teams and helping others succeed? At Contour Education, we're on a mission to reshape education by connecting students with high-quality tutoring programs that inspire confidence and deliver results.As our Sales Team Leader, you won't just oversee the sales process, you'll be...

  • Sales Team Leader

    6 days ago

    Melbourne, Victoria, Australia Bupaoptical Full time

    About the RoleWe're currently seeking a passionate Team Leader to join our Cover Start team within the Health Insurance Contact Centre.The Cover Start team focuses on sales and growth by helping new customers start their journey with the right cover. This means having proactive, meaningful conversations to understand customer needs and match them with the...

  • Sales Team Leader

    7 days ago

    Melbourne, Victoria, Australia Bupaoptical Full time

    About the RoleWe're currently seeking a passionate Team Leader to join our Cover Start team within the Health Insurance Contact Centre.The Cover Start team focuses on sales and growth by helping new customers start their journey with the right cover. This means having proactive, meaningful conversations to understand customer needs and match them with the...

  • Sales Team Leader

    6 days ago

    Melbourne, Victoria, Australia at Full time

    OverviewAt Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. We provide customers straightforward, no-strings-attached access to vehicle ownership with a strategic focus on Rideshare. We are also leading the transition to green mobility by moving the fleet to electric vehicles.Splend was founded in Sydney, Australia...