Sales Team Leader

At Contour, we're reshaping education, one student at a time. 

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn't relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential. 

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we've grown to over 300+ team members. We've produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia. 

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning. 

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

• Contour Education: Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.
• Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students. 
• Contour TestPrep: Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage. 

This is Contour. Built by students, for students.

As our Sales Team Leader, you'll play a pivotal role in driving enrolment growth while building a high-performing, student-first sales team. You'll combine leadership, coaching, and strategy to ensure every family's first experience with Contour is warm, professional, and inspiring.

• Lead and mentor a team of Sales Representatives, providing hands-on coaching, daily support, and performance feedback.
• Drive trial-to-enrolment conversions through empathetic, solutions-focused communication with students and families.
• Conduct follow-ups with warm leads, including students and parents who have completed trial weeks.
• Implement data-driven strategies to improve conversion rates and streamline the sales funnel.
• Collaborate with Operations to optimise tools, workflows, and sales systems.
• Track and report team performance, providing actionable insights to the Sales Manager.
• Foster collaboration across departments to ensure a seamless and consistent family experience.

• 2–3 years of proven experience in sales, with a record of achieving or exceeding targets.
• Experience mentoring, coaching, or leading a sales team.
• Strong understanding of the sales funnel, buyer psychology, and persuasive communication.
• Exceptional communication and listening skills, with the ability to build genuine connections.
• Empathetic, people-first leadership style - you thrive on helping others succeed.
• Strategic mindset with a focus on process improvement and measurable outcomes.
• Proactive, organised, and adaptable in a fast-paced environment.
• Availability to work full-time hours, including evenings and weekends.
• Melbourne-based and able to travel to the Melbourne CBD.
• Bonus: Past VCE graduate or familiarity with the Victorian education system.

• Above-market compensation with performance-based commissions and bonuses.
• Career growth pathways into senior leadership roles within Contour's growing team.
• Comprehensive training and mentorship to develop your leadership, communication, and sales expertise.
• Supportive, startup-style culture where your ideas are heard and impact is visible.
• Access to learning, wellness, and lifestyle perks as part of Contour's benefits program.
• Fulfilling work that directly impacts students' confidence, performance, and futures.