Support Worker Team Leader

(Fixed Term, Full-Time to September 2027)

Join the City of Cockburn at an exciting time of growth and transformation We are dedicated to delivering exceptional service and realising our vision of being the best place to be. With a strengthened 'one team' leadership approach and enhanced leadership roles, we are focused on delivering innovative solutions that truly benefit our community.

The City

As one of the major coastal cities in Western Australia, Cockburn has it all. With a current population of over 120,000, the City offers an incredible coastline, beautiful beaches and parks, and a growing list of community facilities and employment opportunities.

Our vision of  Cockburn, the best place to be, helps to shape everything we do, with a focus on delivering for our changing and expanding community. With 24 suburbs, a long history and an exciting future, you're invited to be part of it all.

About the position

Ensure provision of effective and efficient delivery of services by our community support workers team by providing outstanding services for frail aged individuals, people living with a disability, people living with dementia, Aboriginal people, people who are LGBTQ&I and people from a CaLD background.  The Support Worker Team Leader will be based at 6 Ingram St, Hamilton Hill.  Key functions of the role are:

• Providing excellent customer service.
• Mentoring and supervising the Support Worker Team.
• Ensuring adherence to CHSP guidelines and related Standards.

About you

The successful applicant will possess:

• Relevant qualifications and experience in the administration of Aged, Community and/or Health Care Services.
• Must have VOC and Train the Trainer certificates, or willingness to obtain.
• Well-developed knowledge of legislated training requirements for direct care workers.
• Experience using client service management software and developed computer skills.
• Ability to work autonomously and proven track record in managing a large team well.
• Well-developed understanding and knowledge of the support of frail aged people from diverse backgrounds.
• Well-developed supervisory skills including supportive attitude towards team members.
• Excellent interpersonal, written and verbal communication skills.
• A knowledge and understanding of Aboriginal People and their culture.
• Understanding of budgets and ensure adherence to the same.

Salary and Benefits

Salary range: Level 5 - $93,945 to $99,660 per annum, depending on skills, experience, and qualifications.

We're offering a range of great benefits:

• Generous superannuation (up to 16 per cent)
• Professional development opportunities
• 17.5% Leave Loading for when you take annual leave
• Cockburn ARC membership
• If you choose to contribute additional super, we will match up to 3% as a co-contribution.
• Free counselling, health assessments and health insurance discounts, annual flu vaccination and skin cancer screening.
• Two additional Local Government days off per year.
• The option of Purchased Leave.
• Salary packaging options, including novated leasing.
• Free Onsite Parking.

How to apply

Please visit Job Vacancies - City of Cockburn.  Take a moment to review the position description, including the selection criteria, to gain a full understanding of the role before applying.

Note: Applications submitted via email will not be accepted.

Ensure you prepare a detailed cover letter outlining how your experience, skills, and attributes make you the ideal candidate for the position. Don't forget to attach your current resume.

To apply, click the 'APPLY' button and follow the prompts.

Closing date

Monday, 15 September 2025 at 5pm

The City of Cockburn reserves the right to commence recruitment prior to the closing date.

Further information

Erin Freyer, Service Lead Cockburn Care Operations

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Position reference Number: PX / 190.25