Quality Assurance Co-ordinator

4 days ago

North Shore, New South Wales, Australia Wilmar Sugar Full time $80,000 - $120,000 per year

NZ Sugar is an iconic New Zealand business with a proud 140-year history.

As part of global agri-business leader Wilmar International, we combine deep technical expertise with cutting-edge innovation to produce some of New Zealand's most loved products - including the iconic Chelsea range.

Our site at Chelsea is a complex, continuously operating food manufacturing and refining plant, where operational excellence underpins everything we do. Whether it's process optimisation, sustainability projects, or a strong continuous improvement focus, our people play a critical role in shaping the future.

The Opportunity

Are you passionate about quality and food safety? Do you thrive in a role where attention to detail and continuous improvement are key? Join our team at Chelsea as a Quality Assurance Co-ordinator and play a vital role in ensuring our products meet the highest standards every time.

As the Quality Assurance Co-ordinator, you'll be the link between quality and production, driving compliance, continuous improvement, and customer satisfaction. You'll maintain and enhance our Quality and Food Safety Management Systems, lead internal audits, manage customer complaints, and champion a strong quality culture across the business.

The primary responsibilities for this role include:

  • Maintain and improve Quality and Food Safety Management Systems (Dairy RMP, FSSC22000 and ISO9001).
  • Ensure compliance with legislation, certification, and customer standards.
  • Manage document control, SOPs, and product specifications.
  • Lead internal audits and support external and supplier audits.
  • Investigate and resolve customer complaints promptly and effectively.
  • Drive continuous improvement initiatives and GMP compliance.
  • Provide training and mentoring to cross-functional teams.

What We're Looking For:

  • Tertiary qualification in science or equivalent (preferred).
  • Experience in Dairy and Food quality management systems
  • Experience in laboratory analysis (analytical and microbiological) would be an advantage.
  • Strong problem-solving and root cause analysis skills.
  • Excellent communication and training capability.
  • Proficiency in MS Office, SAP, and data analysis tools.
  • Passion for quality and enthusiasm for improvement.
  • Eligibility to work in New Zealand immediately.

What's in it for you…

As well as a competitive salary, NZ Sugar is proud to offer a number of great benefits, including the following:

  • Company Superannuation
  • Medical Insurance
  • Employee Health & Wellbeing Program
  • Free parking
  • Free fully equipped gym, tennis court, fitness classes on site, access to a personal trainer

Note: all successful applicants will be required to undertake a pre-employment medical, including a drug & alcohol test.

Don't miss out on this awesome opportunity - we look forward to receiving your application today

Job Details

Reference #

50843

Posted on

13 Nov 2025

Closes on

Location(s)

Auckland - North Shore

Expertise

Quality

Job level(s)

Experienced

Work type(s)

Permanent

More details (document)

Business unit

New Zealand Sugar

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