Head of Product

About Zeller
At Zeller, we're champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up reimagining business banking and payments.

We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we're hard at work building the tools to make it happen.

Zeller is growing fast, backed by leading VCs, and brings together a global team of passionate payment and tech industry professionals. With an exciting roadmap of innovative new products under development, we are building a supportive and high performing team to inspire change in the outdated banking solutions. If you are passionate about innovation, thrive in dynamic environments, embrace new possibilities, hate bureaucracy, and can't think of anything more exciting than evolving the status-quo, then read on to learn more.

Job Description
As our Head of Product, you'll play a pivotal role in driving our product strategy and execution as we rapidly scale. With a dynamic portfolio of multiple products, this is a unique opportunity to deliver big projects.

As a fast-growing, product-led business with a track record of deploying many innovative new solutions, we are looking for a leader who can operate in a high-velocity environment, effectively balancing strategic and hands-on leadership required to create innovative products across hardware, software, packaging, customer experience and web.

Key Responsibilities

• Product Vision & Strategy
• Develop and own the product roadmap, ensuring alignment with our strategic plan and commercial goals
• Drive strategies for product-led growth, new market expansion (including international), and expanding market share across Zeller's product suite
• Balance short-term wins with long-term strategic thinking in product development
• Implement data-driven decision-making processes for product prioritisation
• Stay abreast of industry trends and competitor movements to inform product strategy
• Product Delivery & Execution
• Drive the end-to-end execution of our product roadmap, from initial discovery and technical validation through to launch.
• Act as a hands-on 'player-coach', rolling up your sleeves to work directly with engineering and design teams to solve complex technical and user experience challenges.
• Collaborate closely with cross-functional teams including engineering, design, marketing, and customer support
• Translate complex customer needs into simple, elegant product solutions
• Analyse product performance metrics and user feedback to drive continuous improvement
• People Leadership & Culture
• Lead and mentor a high-performing product team, that is motivated, agile and outcome focused
• Champion a high-velocity culture, helping identify and unblock obstacles to ensure a consistent release cadence across multiple product streams
• Inspire and motivate through clear communication of the product vision and strategy across all levels of the organisation.

Qualifications And Experience

• 7+ years of product management experience, with at least 3 years in a leadership role.
• Proven track record of successfully delivering complex products in a high-growth, innovative environment.
• Strong experience in technical delivery and working with engineering teams to deploy innovative solutions.
• Demonstrated experience working at a scale-up, juggling both hands-on and strategic responsibilities.
• Strong analytical skills with the ability to iterate a product over time via data analysis and user feedback
• Ability to clearly design each product's roadmap and articulate via collaboration and documentation how and when products and features evolve to ensure a consistent release schedule over time
• Excellent communication and stakeholder management skills
• Experience in financial services or fintech is highly desirable
• Bachelor's degree in a relevant field or equivalent practical experience

Attributes

• Loves challenging the status-quo
• Holds the concept of product 'simplicity' in the highest regard
• Thrives in a fast-paced, dynamic environment
• Ability to focus on long term thinking through each product's lifecycle
• Be a present and considered people leader who inspires and motivates teams
• Be able to continually balance speed, perfection, functionality, cost and design
• Strategic thinker with the ability to execute tactically
• Track record of tackling difficult product challenges to find solutions where no precedent exists
• Willingness to oscillate between and balance; 'leadership' with 'getting your hands dirty'

How We Work
At Zeller, we thrive on the energy and fast pace that comes from in-person collaboration and this role is based in our Melbourne CBD office with a general expectation of 4 days on-site per week with an option of 1 day WFH.

Like the rest of the team, you'll benefit from
A competitive salary package, including equity;

A balanced, progressive, and supportive work environment;

Excellent parental leave and other leave entitlements;

A fantastic office environment;

Endless learning and development opportunities;

Plenty of fun and social opportunities - we love to come together as a team;

An ability to influence and shape the future of Zeller as our company scales both domestically and globally;

Being part of one of Australia's most exciting scale-ups.

At Zeller, we celebrate diverse perspectives and experiences, and strongly encourage people of all backgrounds and identities to apply to join our team.
We want you to be able to show up at your best during the recruitment process. Please, let us know if you require any accommodations during your interview process with us.