Graduate eCommerce Merchandiser

5 days ago

Sydney, New South Wales, Australia Fulcrum Full time $60,000 - $90,000 per year

We're partnering with an eCommerce business that has quietly built one of the most effective in-house teams in the wine sector. This is a company where merchandising decisions shape what customers discover and buy across APAC.

Working closely with both the Marketing and Wine Buying teams, you'll join as a Graduate Wine Merchandiser (Entry-Level) to help shape how customers discover and buy wine across APAC. You'll get hands-on with crafting compelling offers, forecasting demand, managing pricing, and keeping stock flowing - all while learning from an experienced Head of Wine.

It's a great mix of marketing insight and commercial strategy - a role where creativity meets analysis. The team is practical, curious, and open to ideas, so you'll be encouraged to think differently and make an impact early on.

Overview

As a Graduate Wine Merchandiser, you'll help select wines that fit promotional briefs, collaborate with creative and sales to shape the final offers, and make sure everything lands on time and within budget.

You'll use data and insight to forecast demand, manage pricing, and track performance - learning how product, pricing, and timing all work together to drive results. You'll also keep things running smoothly behind the scenes: managing stock availability, resolving issues quickly, and double-checking wine details in marketing materials before they go live. And when it's time for tastings, you'll play a part in sharing product knowledge across the business.

You will be responsible for:

  • Building customer offers for campaigns, seasonal peaks, and always-on activity
  • Setting and maintaining pricing to margin targets; tracking results and recommending optimisations
  • Producing accurate stock forecasts; prioritising on-hand inventory; resolving availability or oversell issues fast
  • Coordinating with other markets to secure allocations and align incoming shipments
  • Communicating finalised offers to creative and sales; copy-checking and signing off wine details for marketing materials
  • Sharing product knowledge internally and at customer tastings when needed

This Role is For You If:

  • You studied Marketing and looking to build a commercial career in eCommerce
  • You're organised, detail-driven, and analytical - comfortable with Excel, reporting, and deadlines
  • You communicate clearly, collaborate well, and take ownership to move work forward
  • You're proficient with Microsoft Teams, PowerPoint, Word, Excel, and SharePoint
  • Nice to have: genuine passion for wine or experience in a similar role, knowledge of Australian and international wines, relevant tertiary study, or WSET Level 2

It's Not For You If:

  • You prefer to follow narrow briefs without challenging how to improve sell-through or margin
  • You're not comfortable managing your own workflow across multiple deadlines
  • You avoid digging into numbers (forecasts, margins, stock levels) to make decisions

What's in it for You:

  • Influence real customer outcomes across multiple APAC markets
  • Work with a collaborative team that values clarity, pace, and good judgement
  • Variety: campaign planning, pricing, forecasting, and go-to-market execution
  • A culture that cares about quality and enjoys what they do

If you're looking for a role where you can shape offers customers actually buy - not just assemble them - we'd love to hear from you.

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