Graduate eCommerce Analyst

3 days ago

Sydney, New South Wales, Australia Fulcrum Full time $60,000 - $90,000 per year

We're partnering with an eCommerce business that has quietly built one of the most effective in-house teams in the wine sector. This is a company where data and creativity come together to shape what customers discover and buy across APAC.

Working closely with both the Marketing and Buying teams, you'll join as a
Graduate eCommerce Analyst
to help shape how customers discover and buy wine across APAC. You'll get hands-on with analysing campaign performance, forecasting demand, managing pricing, and keeping stock flowing — all while learning from an experienced Head of Wine.

It's a great mix of marketing insight and commercial strategy - a role where creativity meets analysis. The team is practical, curious, and open to ideas, so you'll be encouraged to think differently and make an impact early on.

Overview

As a Graduate eCommerce Analyst, you'll combine data and creativity to help design and optimise promotional offers, manage stock availability, and track performance across multiple APAC markets.

You'll use insight to forecast demand, set pricing, and understand how product, price, and timing work together to drive results. You'll also play a key role in ensuring smooth campaign execution - coordinating between marketing and buying, resolving issues quickly, and checking product details before they go live. And when it's time for tastings, you'll share product knowledge across the business.

You will be responsible for:

  • Analysing campaign and product performance to identify trends and opportunities
  • Building customer offers for campaigns, seasonal peaks, and always-on activity
  • Producing accurate stock forecasts and resolving availability or oversell issues fast
  • Setting and maintaining pricing to margin targets; tracking results and recommending optimisations
  • Coordinating with other markets to secure allocations and align shipments
  • Communicating finalised offers to creative and sales; checking wine details for marketing materials
  • Sharing product knowledge internally and at customer tastings when needed

This Role is For You If:

  • You studied Marketing, Business, Commerce, or Analytics and want to build a commercial career in eCommerce
  • You're organised, detail-driven, and analytical — comfortable with Excel, reporting, and deadlines
  • You communicate clearly, collaborate well, and take ownership to move work forward
  • You're proficient with Microsoft Teams, PowerPoint, Word, Excel, and SharePoint
  • Nice to have: genuine passion for wine or experience in a similar role, knowledge of Australian and international wines, relevant tertiary study, or WSET Level 2

It's Not For You If:

  • You prefer to follow narrow briefs without challenging how to improve sell-through or margin
  • You're not comfortable managing your own workflow across multiple deadlines
  • You avoid digging into numbers (forecasts, margins, stock levels) to make decisions

What's in it for You:

  • Influence real customer outcomes across multiple APAC markets
  • Work with a collaborative team that values clarity, pace, and good judgement
  • Variety: campaign planning, pricing, forecasting, and go-to-market execution
  • A culture that cares about quality and enjoys what they do

If you're looking for a role where you can blend data, creativity, and commercial thinking — and shape offers customers actually buy — we'd love to hear from you.

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