Field Service Technician

4 days ago


Melbourne, Victoria, Australia Intralox Full time $90,000 - $120,000 per year

Intralox L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Field Service Technician to provide conveyor belt splicing support, training, troubleshooting & resolve (warranty) issues in APAC. The ideal candidate is enthusiastic, self-managed, flexible, service-oriented and possesses strong integrity and professionalism. Significant travel is required, mainly within Australia & New Zealand.

Key Responsibilities

  • Customer Site Visits: Travel across Australia to perform planned installations of new belting, health checks, and audits.
  • Troubleshooting: Actively participate in troubleshooting calls, supporting the Services team to develop effective action plans to resolve customer issues promptly.
  • Training: Conduct onsite and remote maintenance training for customers on Intralox products.
  • Reporting: Prepare troubleshooting and visit reports in a timely manner.
  • Product Testing: Perform in-house product testing for customers and prepare test reports and videos.
  • Maintenance: Keep the test shop, tools, and equipment in optimal working condition and always looking presentable.
  • Demonstrations: Prepare demonstration equipment, including setup and dismantling, for tradeshows and in-house displays.
  • Safety: Demonstrate and prioritize safety for self and others in all actions and activities. Maintain a general understanding of health and safety legislation.
  • Teamwork: Ability to work independently, unsupervised, and as part of a team.

Qualifications

  • Mechanical Trade Qualifications: Minimum of a Certificate III in Mechanical Engineering, or over 2 years of post-trade experience with demonstrated competency in working with conveyors in an FMCG environment.
  • Communication Skills: Strong customer service focus with the ability to build relationships. Clear and effective written and verbal communication skills are essential, along with the ability to handle high-pressure situations.
  • Computer Literacy: Proficient in MS Office applications. Basic skills in AutoCAD 2D for reading drawings and understanding layouts are advantageous.
  • Driver's License: A valid driver's license is required for regular travel to interstate customer sites and occasionally to New Zealand. While a forklift and scissor lift license are desirable, they are not essential.
  • Enthusiasm and Willingness: Willingness to learn, ability to attend service calls, and availability for 'on-call' work as needed. Some weekend work is involved.

EOE/M/F/Vet/Disabled



  • Melbourne, Victoria, Australia Infinet Service Logistics Full time $60,000 - $80,000 per year

    ABOUT THE ROLE:Infinet Service Logistics is a provider of time sensitive supply chain and technical field services solutions to the consumer electronics and ICT sectors. We are looking for  a technically minded, passionate, energetic, and dynamic Field Service Technician to join our team in Melbourne.The successful candidates must have a registered ABN,...


  • Melbourne, Victoria, Australia ZOOMLION AUSTRALIA-NEW ZEALAND PTY LTD Full time $90,000 - $120,000 per year

    Field Service Technician – Agricultural MachineryLocation: Melbourne and SurroundsWork Type: Full-timeAbout Zoomlion AustraliaZoomlion is a global leader in construction and agricultural machinery. With a growing presence in Australia, we provide innovative, high-quality equipment that drives productivity for the agricultural industry.We are seeking a...


  • Melbourne, Victoria, Australia Vortex Spas Full time $60,000 - $90,000 per year

    Are you a skilled professional with a passion for customer service, technical expertise, and hands-on work?We're looking for a motivatedField Service Technicianto join our team, servicing the Melbourne area, with primary support located in the South Western suburbs. This role offers a dynamic mix of customer interactions, technical tasks, and inventory...


  • Melbourne, Victoria, Australia Vertiv Full time

    Join to apply for the Field Service Technician - Thermal HVAC role at Vertiv1 day ago Be among the first 25 applicantsJoin to apply for the Field Service Technician - Thermal HVAC role at VertivDirect message the job poster from VertivVertiv is seeking to add a Field Service Technician - Thermal to our high performing APAC teamWho we are:Nearly all aspects...


  • Melbourne, Victoria, Australia Doormation Full time $60,000 - $80,000 per year

    Doormation specialises in automatic doors and gates in their installation, fabrication and preventative maintenance along with diagnosing their electrical/mechanical components. We are seeking a hands-on experienced Field Service Technician to join our expanding team. You will have the opportunity to learn and grown within our workforce and on-site projects...


  • Melbourne, Victoria, Australia AGITO Group Full time $60,000 - $90,000 per year

    WHO WE ARE AGITO are a multinational engineering and manufacturing company who design, manufacture, implement, and support automation, robotics, and other material handling solutions. Our expertise and industry knowledge are in the areas of food and beverage, logistics, distribution, production, post and parcel and other materials handling applications....


  • Melbourne, Victoria, Australia Nuvei Full time $60,000 - $100,000 per year

    Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200...


  • Melbourne, Victoria, Australia Nuvei Full time $80,000 - $120,000 per year

    Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200...


  • Melbourne, Victoria, Australia Device Technologies Full time

    OverviewJoin to apply for the Field Service Technician role at Device Technologies.Since 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. The company represents over 200 trusted...


  • Melbourne, Victoria, Australia Device Technologies Full time

    OverviewJoin to apply for the Field Service Technician role at Device Technologies.Since 1992, Device Technologies has been dedicated to improving patients' lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. The company represents over 200 trusted...