Director, Member and Digital Experience

2 weeks ago

Melbourne, Victoria, Australia Gembridge Australia Full time $120,000 - $180,000 per year
  • Lead digital transformation, member engagement and growth
  • Shape innovative, tech-enabled health information services
  • Full-time
  • Camberwell location (hybrid)

Breast Cancer Network Australia
(BCNA) is Australia's leading breast cancer consumer organisation. They work tirelessly to ensure that all Australian's who are affected by breast cancer receive the very best care, treatment and support.

Since their inception in 1998, they have built a strong and resilient network of over 250,000 individuals who have received their support. Alongside this network, BCNA work with the broader cohort of health professionals, government, healthcare providers and partners to influence and create a stronger healthcare system.

Now is an incredibly exciting time to join BCNA. As they launch into a bold new 5-year strategy, the organisation is embarking on a transformative brand evolution, evolving their identity and amplifying their impact. Reporting to the CEO, the
Director, Member and Digital Experience
will shape and lead this transformation, BCNA's member engagement program and information delivery through a range of digital platforms and emerging technologies.

This strategic leadership role is pivotal in implementing their commitment to program delivery; digital solutions into their operating model while maintaining the trust and credibility of the organisation.

About YOU

  • A strategic thinker with a passion for digital innovation and community impact
  • Deep experience in member engagement and service design – ideally within health, not-for-profit or community sectors
  • Confident leading cross-functional teams and driving change through technology and human-centred design
  • Strong understanding of digital ecosystems, including AI, emerging technologies, and data-driven decision-making
  • Skilled at translating member needs into scalable digital solutions that enhance experience and accessibility
  • A natural collaborator who builds strong partnerships with internal and external stakeholders
  • Comfortable navigating ambiguity and thrive in environments where you can shape strategy and deliver meaningful outcomes

Gembridge Australia champions diversity and is committed to building an inclusive environment. We encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation and genders.

APPLY NOW
if you are an authentic and driven leader ready to shape the next phase of BCNA's digital innovation and drive real impact for Australians affected by breast cancer.

Gembridge is proud to partner with
Breast Cancer Network Australia.

For a confidential discussion, contact
Lisa Krishtul, Michelle Varcoe
or
Jenni D'Orival
at Gembridge on

or

.

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