Technical Consultant

The Team:
The Technical Consultant is a key member of the Department of Health Tasmania's digital and technical services team. This role supports the delivery of innovative, reliable, and secure technology solutions that enhance health services across the state. The team is known for its commitment to service excellence, continuous improvement, and fostering a culture of collaboration and innovation to support Tasmania's public health objectives.

The Role:
This particular role:

• Must have experience in the supervision of a significant number of staff across multiple locations.
• Acts as a daily supervisor to the IT Service Centre staff and monitor the services provided to the business, who are supporting the public.
• Needs to have an exceptional client focus to provide the best outcomes for the business and the public.
• Provides support to the Manager IT Service Centre and Senior Managers across Health ICT.
• Should have knowledge of statistical analysis and systems associated with such.
• Should have a technical background or experience in a frontline team that allows the position to research, implement and maintain relevant applications and procedures.

While the scope of work is defined by the operational priorities of the assigned business unit, the role works collaboratively within and across teams and with stakeholders to meet agreed briefs and branch service standards.

Note: - Please refer to the Statement of Duties for all the selection criteria. Selection criteria
must
be addressed.

Details of appointment:
Permanent full time day worker position, working 76 hours per fortnight, commencing as soon as possible.

Successful applicant needs to be able to work within the hours of 7.00am - 7.00pm Monday-Friday on one of the 3 roster groups within the IT Service Centre (working no more than a 7.6 hour day).

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary:
$107,899 to $122,292 per annum. Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022.

Benefits available to eligible candidates:

• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Eligibility:
Applicants should note the following criteria are desirable:

• Appropriate qualifications in ICT or related experience
• Industry recognised certifications
• Current Driver's Licence

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties:

• Technical Consultant (Client Services) ICT3 (PDF)

Application Guide:

• Department of Health - Applicant Guide (WORD)

How to apply:
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Selection Criteria.

• Applications from Recruitment agencies will not be accepted for this role

For more information:
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Leanne King

Position: Manager - IT Services Centre

Email address:

What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.