Customer Services/Licensing Officer

2 weeks ago

Shire of Esperance, Australia Shire of Esperance Full time $60,000 - $80,000 per year

About the Job

There is an exciting opportunity with the Shire of Esperance for a Customer Service / Licensing Officer. The Customer Service / Licensing Officer acts as the first point of contact for the public in regard to general customer service enquires, receipting of monies and transport licensing transactions, assist with other finance related duties.

Responsibilities include, but are not limited to:

  • Responding to all customer service enquires including telephone and counter enquires
  • Process Department of Transport Transactions and issue receipts
  • Assist with filing of receipts, licenses, permits and creditor's vouchers

This is a fixed-term 2-year contract working 38 hours per week.

About you

In order to succeed and thrive in this position, you must have:

  • Working knowledge of cash receipting procedures
  • Sound customer service skills
  • Computer literacy and sound keyboard skills

Benefits

Salary: $70, per annum

Permanent staff are entitled to:

  • 5 weeks annual leave per year
  • The option of one Rostered Day Off (RDO) every 4 weeks in exchange for working 40 hours per week.
  • Minimum of 12% superannuation employer contribution
  • Superannuation co-contribution offered to a maximum of 5%
  • Free access to the Bay of Isles Leisure Centre (pool & gym)
  • Access to career development opportunities
  • Uniform allowance
  • Flexible work arrangements
  • Employee wellness initiatives including Employee Assistance Program, skin checks and flu vaccinations

Applications close on October 5.

Applications must be made via the Shire of Esperance online recruitment portal at: and include a current Resume, a Cover Letter and statements addressing the Selection Criteria.

Further details are available in the Position Description, found on the recruitment portal,or contact Human Resources on

The Shire of Esperance is an Equal Opportunity Employer

considered for the role.

The Shire of Esperance is an Equal Opportunity Employer

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